Brooke Schoening
Sheboygan,WI
Summary
Achievement-oriented professional adept in leading groups and excelling in time management. Demonstrated ability to enhance customer satisfaction and engagement through excellent communication and a positive attitude. Pursues opportunities to learn new skills and contribute to group success.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Pizza Hut
07.2022 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
OGP Associate
Walmart
01.2022 - 07.2022
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Arts - Creative Writing
University of Wisconsin - Green Bay
Green Bay, WI05.2026
High School Diploma -
South High School
Sheboygan, WI06.2022
Skills
- Leading Groups
- Time Management
- Communication
- Conflict Resolution
- Critical Thinking
- Problem Solving
- Positive Attitude
- Professionalism
Timeline
Delivery Driver
Pizza Hut
07.2022 - Current
OGP Associate
Walmart
01.2022 - 07.2022
Bachelor of Arts - Creative Writing
University of Wisconsin - Green Bay
High School Diploma -
South High School
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