Brooke Scott
Key West
Summary
Dynamic professional with extensive experience at the United States Air Force, excelling in strategic planning and compliance. Proven expertise in financial reporting and analysis, coupled with strong leadership skills. Adept at enhancing operational efficiency and ensuring regulatory adherence, driving significant improvements in organizational effectiveness.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Morley
05.2021 - 05.2023
- Resolved complex client inquiries while maintaining accurate records and confidentiality
- Managed sensitive information and ensured accurate data entry into secure databases
- Delivered efficient service in a fast-paced, compliance-regulated environment
Executive Assistant
United States Air Force
Edwards
05.2018 - 05.2021
- Serve as the principal advisor to the Group Commander on executive-level management, strategic planning, and organizational effectiveness.
- Direct and oversee daily operations across the Force Support Squadron, ensuring compliance with DoD, Air Force, and Joint Commission standards.
- Develop and implement strategic business plans to align with Force Support functions at the installation.
- Lead resource management activities, including budget planning, manpower utilization, logistics, and contracting.
- Coordinate with base agencies, higher headquarters, and external stakeholders to ensure the mission is aligned with supporting the squadron.
- Supervise and mentor senior civilian and enlisted administrators, and staff.
- Monitor and analyze performance metrics, identifying opportunities for process improvement and cost efficiency.
- Ensure compliance with federal regulations and policies.
- Maintained military personnel records with accuracy, and attention to procedural compliance.
- Ensured regulatory compliance using MILPDS and related systems.
- Provided technical support to team members regarding documentation standards.
Lead Housekeeper
Best Western
05.2016 - 05.2018
- Supervised staff and enforced health, safety, and quality standards
- Conducted routine audits and maintained detailed incident and supply logs
- Trained team on policy adherence, contributing to smooth operations and inspection readiness
- Trained new staff on cleaning procedures and safety protocols.
Warehouse Worker
Ontrac
05.2015 - 05.2016
- Maintained organized inventory and accurate package handling records
- Supported logistics team in high-volume operations with precision and accountability
- Processed incoming shipments and verified accuracy against packing slips.
- Collaborated with team members to ensure timely order fulfillment and dispatch.
- Maintained a clean and safe work environment following company safety protocols.
Education
Master of Accountancy - Accounting
Davenport University
Grand Rapids, MI04-2026
Bachelor of Business Administration -
Davenport University
Grand Rapids, MI04.2024
Associate of Science - Healthcare Administration
Martinsburg College
Martinsburg, WV02-2018
Skills
- Financial reporting and analysis
- GAAP compliance
- Budgeting and forecasting
- Cost accounting and variance analysis
- Internal controls and risk management
- Audit preparation and documentation
- Financial statement preparation
- Data analysis (Excel, financial modeling)
- Regulatory compliance
- Advanced Excel (PivotTables, VLOOKUP/XLOOKUP, formulas)
- ERP systems (SAP, Oracle, QuickBooks)
Awards
Air Force Achievement Medal, In efforts to “flatten the curve” during the pandemic I coordinated with Emergency Operations Center to obtain several safety objects to include hand washing stations, temperature screening kiosks and plexiglass screens to protect over 4,000 Airmen.
Timeline
Customer Service Representative
Morley
05.2021 - 05.2023
Executive Assistant
United States Air Force
05.2018 - 05.2021
Lead Housekeeper
Best Western
05.2016 - 05.2018
Warehouse Worker
Ontrac
05.2015 - 05.2016
Master of Accountancy - Accounting
Davenport University
Bachelor of Business Administration -
Davenport University
Associate of Science - Healthcare Administration
Martinsburg College