Proactive and caring worker with six years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Early Childcare Assistant
Easterseals Redwood
06.2017 - Current
Arrived at assigned areas on time, prepared and ready to work.
Set up playroom and childcare areas for safety and cleanliness.
Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
Served as positive role model, promoting healthy interpersonal behaviors.
Encouraged child involvement in classroom experiences and group interaction.
Complied with strict safety and organizational regulations, policies and procedures.
Modeled appropriate activities and positive behavior management.
Documented and reported behavior issues or accidents to parents, minimizing future problems.
Maintained positive demeanor to facilitate stable, consistent environment.
Guest Relations Associate
Coney Island Amusement Park
06.2015 - 09.2016
Compiled feedback to help management improve guest relations policies and prevent common conflicts.
Typed up professional business correspondence, reports and other documents.
Coordinated schedules and set appointments for guests and staff.
Engaged guests through upbeat conversation and personalized service.
Anticipated and attentively handled guest needs or concerns.
Answered multi-line telephone system to aid guests, direct callers and take messages.
Sold tickets for different activities, dinners and special events.
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.