Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Serecky

Anderson,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. effectively unsupervised and quickly mastering new skills. I'm a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience

Work History

Vice President

Woody's Wings Inc
Aurora , CO
08.2000 - 03.2024
  • Developed and executed strategic plans to support the vision of the organization.
  • Formulated policies that improved operational efficiency and productivity.
  • Directed business development initiatives, including acquisitions and joint venture agreements.
  • Negotiated contracts with vendors for services, products and supplies.
  • Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
  • Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
  • Provided oversight of all departments in order to ensure smooth operation of daily activities.
  • Organized special projects such as corporate events or marketing campaigns.
  • Collaborated with executive team members on major decisions regarding company-wide initiatives.
  • Implemented process improvement procedures that resulted in cost savings across the board.
  • Ensured compliance with federal, state and local laws related to employment practices.
  • Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
  • Designed incentive programs that motivated staff members while ensuring profitability targets were met.
  • Identified problems and implemented solutions to better streamline operations.
  • Delivered strategic input into business decisions and deals.
  • Made recommendations to senior leaders on business strategy and initiatives.
  • Implemented and monitored internal control procedures.
  • Developed and analyzed cost vs. revenue metrics to monitor staff performance.
  • Conducted independent analyses to resolve program deficiencies.
  • Oversaw grant spending and reporting for compliance.
  • Led startup and creation of operational procedures and workflow planning.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Determined appropriate budgets and administered expenditures.
  • Controlled business direction changes and provided support during restructurings.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Hired, trained and mentored all staff members to maximize productivity.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Optimized supply chain to reduce materials costs and improve distribution.

Tax Accountant

Woody's Wings 3
Englewood, CO
08.2021 - 03.2023
  • Prepared and filed taxes for individuals, corporations, and other entities.
  • Analyzed financial records to ensure accuracy of tax documents.
  • Reviewed financial statements for clients to determine potential deductions.
  • Calculated estimated taxes due from clients and ensured timely payments.
  • Assisted with audits by providing required documentation and information.
  • Developed processes to improve accuracy and efficiency of tax preparation process.
  • Advised management on the impact of new or changing regulations on tax liabilities.
  • Maintained up-to-date knowledge of changes in federal, state, and local taxation laws.
  • Worked closely with clients throughout the year to ensure accurate filings at year end.
  • Prepared final returns for filing with appropriate taxing authorities within deadlines.
  • Responded promptly to inquiries from IRS agents regarding client's taxes.
  • Prepared annual individual, corporate, trust, estate, gift and partnership tax returns.
  • Reconciled client books for accurate reporting with post adjusting journal entries.
  • Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns.
  • Accurately filed federal and state income taxes for large organization following strict deadlines.
  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Updated and managed accounts payable databases, employing access controls to protect data.

Restaurant General Manager

Woody's Taphouse
Bennett, CO
04.2021 - 01.2022
  • Ensured compliance with health, safety and sanitation standards.
  • Maintained accurate inventories of food, supplies and equipment.
  • Monitored daily operations to ensure adherence to established policies and procedures.
  • Scheduled staff shifts and monitored labor costs.
  • Recruited, trained and supervised staff members.
  • Developed marketing strategies to promote restaurant services.
  • Resolved customer complaints in a professional manner.
  • Established cash control systems for register transactions.
  • Analyzed financial statements and prepared budgets for the restaurant.
  • Reviewed menu items on a regular basis to ensure quality standards were met.
  • Coordinated catering services for special events such as weddings or banquets.
  • Inspected dining areas regularly to maintain cleanliness and proper setup.
  • Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
  • Implemented cost-saving measures while maintaining high quality service levels.
  • Kept up-to-date records of employee performance reviews.
  • Managed relationships with suppliers to ensure timely delivery of products.
  • Provided direction, guidance and motivation to team members.
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.
  • Created weekly work schedules according to staffing needs.
  • Conducted regular meetings with staff members to discuss operational issues.
  • Assisted in resolving any disputes between customers or employees.
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Managed busy and highly popular restaurant with professional, well-trained staff.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
  • Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Prepared and led food service training programs to teach staff various tasks.
  • Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Encouraged patron loyalty by emphasizing customer-focused approach by staff.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Established restaurant business plan by conferring with people in community to select food and beverage offerings.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Optimized profits by controlling food, beverage and labor costs.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Managed accounts payable, accounts receivable and payroll.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Updated computer systems with new pricing and daily food specials.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Assisted staff by serving food and beverages or bussing tables.
  • Explained goals and expectations required of trainees.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Distributed food to service staff for prompt delivery to customers.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Route Sales Representative

CINTAS, Professional Uniform and Facility Services
Denver, CO
02.2007 - 10.2007
  • Developed and maintained relationships with current customers.
  • Developed and implemented strategies to increase sales volume.
  • Organized deliveries according to customer needs.
  • Loaded, unloaded, and delivered product in a timely manner.
  • Delivered product to customers in a safe and courteous manner.
  • Maintained accurate records of all deliveries and pickups.
  • Provided excellent customer service by answering questions and resolving complaints in a professional manner.
  • Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
  • Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.
  • Ensured compliance with all federal, state, local laws governing transportation of goods.
  • Assisted with merchandising displays at customer locations when requested.
  • Responded quickly to customer inquiries regarding products or services.
  • Adhered to company safety policies while operating company vehicle.
  • Participated in promotional activities such as special events, trade shows.
  • Utilized effective problem solving skills when resolving customer issues.
  • Maintained an organized work space at all times.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Promoted positive relationships with customers to maintain consistent sales.
  • Planned and organized routes within territory to maximize efficiency and time.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Confirmed product displays met company specifications regarding placement, date codes and pricing.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Resolved customers' complaints regarding products or services.
  • Kept accurate logs of all deliveries and trips.
  • Informed regular customers of new products or services and price changes.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Collected money, provided change and recorded transactions on receipts.

Education

GED -

Emily Griffith Technical College
Denver, CO
03-2007

Skills

  • Contract Negotiation
  • Business Development
  • Customer Service
  • Customer Prospecting
  • Staff Development
  • Financial Management
  • Data Analysis
  • Operations Management
  • Price Structuring
  • Human Resources
  • Documentation And Reporting
  • Corporate Communications
  • Budget Administration
  • Critical Thinking
  • Staff Recruiting and Retainment
  • Account Management
  • Human Resources Management
  • Complex Problem-Solving
  • Product Demonstrations
  • Decision-Making
  • Cross-functional team leadership
  • Performance data analysis
  • Team Leadership
  • Staff Training

Timeline

Tax Accountant

Woody's Wings 3
08.2021 - 03.2023

Restaurant General Manager

Woody's Taphouse
04.2021 - 01.2022

Route Sales Representative

CINTAS, Professional Uniform and Facility Services
02.2007 - 10.2007

Vice President

Woody's Wings Inc
08.2000 - 03.2024

GED -

Emily Griffith Technical College

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Brooke Serecky