Brooke Shepherd
San Marcos,TX
Summary
Kinesiology student pursuing a career in physical therapy and seeking an entry level Physical Therapy Technician/Aide position to gain hands on clinical experience snd develop patient care skills. Strong back round in customer service, communication, and problem solving, with experience handling transactions accurately and resolving customer concerns effectively. Eager to learn from licensed physical therapist and contribute to a positive, patient centered environment.
Overview
3
3
years of professional experience
Work History
Cashier
HEB Grocery Store
Victoria, TX
03.2024 - Current
- Delivered exceptional customer service by greeting customers and assisting with purchases efficiently.
- Processed transactions accurately, managing cash, credit, and debit payments with care.
- Maintained clean, organized checkout area, contributing to positive shopping experience.
- Resolved customer complaints professionally to ensure satisfaction and loyalty.
- Streamlined checkout processes, reducing wait times and improving customer flow.
- Assisted customers with product inquiries, providing timely support and information.
- Utilized product knowledge to provide recommendations, enhancing customer satisfaction and increasing sales.
Education
Bachelor of Science - Exercise And Sports Science
Texas State University
San Marcos, TX09-2026
Skills
- Kinesiology expertise
- Customer service
- Team collaboration
- Communication skills
- Hospitality management
- Medical terminology
Timeline
Cashier
HEB Grocery Store
03.2024 - Current
Bachelor of Science - Exercise And Sports Science
Texas State University