Versatile professional with over 15 years of experience in client services, event management, personal assistance, and retail operations. Adept at coordinating projects, managing teams, and delivering exceptional customer experiences. Recognized for outstanding sales achievements and commitment to excellence.
Hi, I’m
Brooke Somer Jones
Personal Shopper
Valley Village,CA
Summary
Overview
25
years of professional experience
Work History
Bloomingdale's
Personal Shopper Assistant
08.2024 - Current
Job overview
- Enhanced customer satisfaction by providing personalized shopping experiences tailored to individual preferences and needs.
- Demonstrated strong problem-solving abilities when addressing challenges faced during the shopping process, leading to increased customer satisfaction.
- Streamlined client wardrobe selection process by offering expert advice on seasonal trends, fit, and color coordination.
- Saved clients time and effort by pre-selecting items for fitting sessions based on their preferences and requirements.
- Expedited returns and exchanges process for clients, ensuring a hassle-free shopping experience.
- Improved customer experience with thoughtful selection of clothing, accessories, and gifts that aligned with client goals and budget.
- Delivered exceptional service to VIP clients by catering to their specific demands and providing personalized attention throughout the shopping process.
EC Solutions
Credential Contracted Logistics Manager
02.2016 - Current
Job overview
- Sell, Implement and manage credentialing systems for major entertainment, sports, and business events including the Academy Awards and Country Music Awards
- Coordinate with the sales team for administration, distribution, and verification processes before and during high-profile events
- Oversee sales team, data management and expedite project fulfillment to ensure successful execution
Freelance
Professional Organizer / Personal Assistant / Stylist
03.2014 - Current
Job overview
- Provide tailored organizing solutions for residential and commercial spaces to optimize efficiency
- Offer personal shopping, styling, pet care, event planning, and interior design assistance
- Leverage organization and time management skills to support clients' diverse needs
SAG / AFTRA
Actor / Stand In / Spokesperson / Brand Ambassador
03.2015 - 01.2024
Job overview
- Deliver professional on-camera talent services for television, film, and commercial productions
Mountain Mike's Pizza
Marketing Events Manager
11.2012 - 01.2015
Job overview
- Coordinated in-store and community events, fundraisers, and marketing initiatives across locations
- Developed relationships with schools, organizations, and local businesses to drive engagement
- Retained memberships and partnerships to facilitate brand awareness and sales growth
Little Gardens Wedding & Event Venue
Director of Sales
01.2012 - 11.2012
Job overview
Tory Burch
Assistant Store Manager
05.2011 - 01.2012
Job overview
Ritz Carlton Residences
Concierge Specialist
11.2010 - 05.2011
Job overview
Neiman Marcus
Retail Sales Associate/ Personal Shopper
08.2006 - 09.2010
Job overview
BBJ Linen
Showroom Event Coordinator
01.2001 - 08.2006
Job overview
Hilton Grand Vacation Club
Reservation Manager
04.2000 - 01.2001
Job overview
Education
Columbia College Chicago
from Broadcast Journalism, Marketing, Public Relations, Media Relations
01.1996
University Overview
Skills
- Client Relationship Building
- Event Planning & Execution
- Personal Styling & Organization
- Logistics Coordination
- Sales & Marketing
- Stakeholder Management
Timeline
Personal Shopper Assistant
Bloomingdale's
08.2024 - Current
Credential Contracted Logistics Manager
EC Solutions
02.2016 - Current
Actor / Stand In / Spokesperson / Brand Ambassador
SAG / AFTRA
03.2015 - 01.2024
Professional Organizer / Personal Assistant / Stylist
Freelance
03.2014 - Current
Marketing Events Manager
Mountain Mike's Pizza
11.2012 - 01.2015
Director of Sales
Little Gardens Wedding & Event Venue
01.2012 - 11.2012
Assistant Store Manager
Tory Burch
05.2011 - 01.2012
Concierge Specialist
Ritz Carlton Residences
11.2010 - 05.2011
Retail Sales Associate/ Personal Shopper
Neiman Marcus
08.2006 - 09.2010
Showroom Event Coordinator
BBJ Linen
01.2001 - 08.2006
Reservation Manager
Hilton Grand Vacation Club
04.2000 - 01.2001
Columbia College Chicago
from Broadcast Journalism, Marketing, Public Relations, Media Relations
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