Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brooke Stevens

San Jose,CA
Brooke Stevens

Summary

Dedicated IHSS Provider at Santa Cruz County Health and Human Resources State, adept in compassionate caregiving and patient safety. Excelled in adapting care strategies to enhance client well-being, achieving significant improvements in patient health outcomes. Skilled communicator, fostering trust and efficiently meeting diverse needs. Demonstrated commitment to professional development and excellence in housekeeping tasks and personal hygiene assistance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
years of professional experience

Work History

Santa Cruz County Health and Human Resources State

I HSS Provider
05.2010 - 01.2018

Job overview

  • Adapted caregiving strategies as clients'' needs evolved, ensuring consistent alignment with their care plan objectives.
  • Monitored clients'' overall wellbeing proactively identifying potential issues requiring intervention or additional support from healthcare professionals.
  • Facilitated transportation to medical appointments, ensuring timely arrival and advocating for client needs during visits.
  • Educated clients about healthcare resources available within the community, enhancing access to essential support services as needed.
  • Enhanced client well-being by providing attentive personal care and assistance with daily living activities.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Implemented creative problem-solving techniques to address unique challenges faced by each individual client effectively.
  • Aided clients with medication management, ensuring proper administration and adherence to prescribed schedules.
  • Developed individual care plans for clients based on specific needs.
  • Maintained entire family's schedule and organized events.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Managed detailed documentation of services provided, enabling accurate tracking of progress towards care plan goals.
  • Maintained up-to-date knowledge of best practices in the IHSS Provider field through regular professional development and training opportunities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

IBS
, San Jose, CA

Associates Degrees In EKG Lab Tech Assistant And P from EKG Lab Tech And Phlebotomy

University Overview

I graduated third in my class of 400 and was a straight A 3.9 GPA average in all three subjects

Skills

  • Compassionate caregiving
  • Housekeeping tasks
  • Patient safety
  • Personal hygiene assistance

Timeline

I HSS Provider

Santa Cruz County Health and Human Resources State
05.2010 - 01.2018

IBS

Associates Degrees In EKG Lab Tech Assistant And P from EKG Lab Tech And Phlebotomy
Brooke Stevens