Brooke Styborski

• Spearheaded Volunteer Corps and improved organization, camaraderie and efficiency
• Acquired knowledge of systems implemented for success of venue including ticketing systems and event preparation including EMS
• Recruited, hired, and trained box office staff to increase productivity
• Managed, organized, and facilitated Educational Series involving four yearly performances with approximately 1,500 students and teachers per event
• Oversaw all maintenance work orders and facilitated progress in both maintenance and visual improvement for venue
• Established positive and effective practices to prioritize safety and comfort of large scale patron audience
• Supervised staff and security to ensure compliancy of company polices and procedures

• Responsible for daily functions of inn including efficient guest check-in, upkeep and maintenance, cleaning regimes and scheduling staff, ordering, marketing, customer satisfaction, and expert breakfast maker. Increased customer booking percentage and revenue.

• Worked both FOH and BOH as needed to provide optimal success of business.
• Responsible for organizing and carrying out duties and details for large events including menu planning, ordering, large scale food displays, and staffing responsibilities.

Hired as hostess; then excelled as server, bartender, shift manager, bar manager, line cook, special events chef, floor manager and finally operations manager. Managed and scheduled staff of 25+ employees. Was responsible for all daily operations of restaurant including cash handling, analyzing daily sales reports, ordering, food and beverage consistency, customer satisfaction, marketing, and answering all emails, phone calls, and social media inquiries. Continually monitored restaurant and took appropriate action to ensure quality and service standards were consistently met.