Brooke Sullivan
Sales Supervisor / Logistics Supervisor
El Dorado,AR
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. I am also a accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. I have been cross trained as a Logistics Supervisor as well Customer-focused Logistics Manager adept in leading high-performance teams to enhance quality and safety processes to deliver top-notch logistics performance. Background in applying new solutions to old problems to reach resolution and forward progress.
Overview
9
9
years of professional experience
Work History
Logistics Supervisor
Harbor Freight Tools USA
El Dorado Ar , Arkansas
2021.11 - Current
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Led value-added customer service team that consistently over-delivered on customer expectations.
- Formed strategic partnerships, established metrics and participated in complex negotiations.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Performed freight processing functions, assisting associates.
Sales Supervisor
Harbor Freight Tools USA
El Dorado , AR
2020.06 - Current
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Checked store merchandise regularly for proper display and replenishment.
- Effectively coached team members to reach weekly and monthly sales goals.
- Constructed displays and signs to promote specified products and sales promotions.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw frequent store recoveries to keep sales floor organized and presentable.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Directed smooth merchandising of products to engage customers and promote sales.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Senior Sales Associate
Office Depot Inc
El Dorado , AR
2018.02 - 2020.05
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management for review.
- Kept detailed track of sales and customer information in company system.
- Trained, coached and mentored new sales associates for maximum performance.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Led sales team to exceed quarterly sales goals.
Production Worker
El Dorado News-times
El Dorado , AR
2013.06 - 2018.02
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
Education
High School Diploma -
Smackover High School
Smackover, AR 2011.04 - 2011.04
Skills
Logistics Management
undefinedTimeline
Logistics Supervisor
Harbor Freight Tools USA
2021.11 - Current
Sales Supervisor
Harbor Freight Tools USA
2020.06 - Current
Senior Sales Associate
Office Depot Inc
2018.02 - 2020.05
Production Worker
El Dorado News-times
2013.06 - 2018.02
High School Diploma -
Smackover High School
2011.04 - 2011.04