Brooke Taylor
Elsmere ,DE
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
RA/DA
Greater Health Action Inc
10.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Collect co-payments, coinsurance, deductibles and any other required payments for patients.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Complete patient forms as necessary including but not limited to insurance, consents, and pre-determinations
Financial Account Manager, Account Manager
Ascensus, File Technology
10.2019 - 08.2021
- Accounts
- Processed Financial Transactions and Client requests
- Call Center duties
- Data Entry
- Data
- Oversaw account services for key regional clients.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Answered high volume of phone calls and email inquiries.
- Reviewed and validated market prices.
- Made fast decisions based on fluctuating market resulting in profit of $Amount.
LINC Coordinator
LINC Before & After School Program
10.2021 - 03.2022
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Implemented daily routines and activities to stimulate and engage children.
- Encouraged children's emotional and social development.
General Manager
Winsteads
10.2016 - 10.2017
- Managed a team of 10 people
- Bartended
- Handled Customer complaints
- Maintained servers and kitchen staff
Education
Diploma -
Garnet Valley High School
Glen Mills, PA06.2009
BA - Psychology, Kinetics
Westchester University
Westchester, PA2009
Skills
- Data Entry, Client services
- Team Oriented
- Dental Staff Assistance
- Infection Control Proficiency
- Patient Schedule Management
- Office Management
- Team Collaboration
- Customer Relationship Management
- Verbal and Written Communication
Additional Information
- AWARDS , National Honor Society Honor Roll
Timeline
RA/DA
Greater Health Action Inc
10.2022 - Current
LINC Coordinator
LINC Before & After School Program
10.2021 - 03.2022
Financial Account Manager, Account Manager
Ascensus, File Technology
10.2019 - 08.2021
General Manager
Winsteads
10.2016 - 10.2017
Diploma -
Garnet Valley High School
BA - Psychology, Kinetics
Westchester University
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