Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Sales Associate
Kohls Department Store
05.2023 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Restaurant Hostess
Angry Elephant
10.2023 - 01.2024
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Increased efficiency by organizing menus and updating daily specials boards before each shift.
Streamlined table turnover process by quickly identifying available seating options for incoming diners.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Prep Cook
Mr. Goodcents
06.2023 - 01.2024
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Stocked inventory efficiently, enabling seamless transition between meal services.
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Assistant Store Manager- Operations & CFH/Merchandiser at Kohls Department StoreAssistant Store Manager- Operations & CFH/Merchandiser at Kohls Department Store