Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Terry

Livonia,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Livestock Manager

Imagine Center
09.2020 - Current
  • Trained and supervised barn workers in animal care procedures, maintenance duties and safety precautions.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
  • Performed repairs and preventive maintenance on equipment and property.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Maintained barn records and documentation.
  • Consulted with horticultural experts to assess operational strengths and weaknesses and plan enhancements to meet changing demands.

Front Desk Receptionist

Mutual Property Management And Realty
08.2018 - 09.2020
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and rental payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Waitstaff

Guernsey Farms Dairy
06.2011 - 05.2018
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Stevenson High School
Livonia, MI

Psychology

Schoolcraft College
Livonia, MI

Skills

  • Scheduling
  • Staff Management
  • Data Entry
  • Time Management
  • Workflow Analysis

Timeline

Livestock Manager

Imagine Center
09.2020 - Current

Front Desk Receptionist

Mutual Property Management And Realty
08.2018 - 09.2020

Waitstaff

Guernsey Farms Dairy
06.2011 - 05.2018

High School Diploma -

Stevenson High School

Psychology

Schoolcraft College
Brooke Terry