Brooke Thompson
Glendale,AZ
Summary
Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.
Overview
12
12
years of professional experience
Work History
Court Administration Assistant
Arizona Superior Court
06.2024 - 11.2024
- Provides customer-centric service to Protective Order Area, Customer Service, and Information Desk and other related customers as needed
- Assists customers in identifying applicable court forms for various court processes
- Assists litigants in completing Protective Order paperwork using the Domestic Violence Computer Prompt System and AZPoint (Statewide Petition Portal)
- In accordance with minimum accounting standards, performs direct cash handling, including entering codes into the Cash Management System, receipting transactions, balancing cash drawer and making daily deposits
- Uses ICIS, Domestic Violence Computer Prompt System, AZPoint and other court software to assist customers with case information
- Uses Outlook Email and Microsoft Teams to maintain effective internal and external communication
- Directs public to appropriate Court programs, resources, facilities and outside agencies
- Set meeting, review Administrator calendars, setup meetings, office clerical work (copies, creation of binders, errands)
- Perform other duties and special projects as assigned
Legal Assistant/Paralegal
The Law Office of Rosetta Thompson
08.2021 - 05.2024
- Communicate with clients, gathering necessary documents and information to begin building a case
- Conduct all initial research and provide information to the Lawyer
- Manage all administrative responsibilities in the legal office
- Draft the first copy of legal documents
- Organize all legal documents in a confidential way
Freelance Photography-Assistant
01.2015 - 08.2021
- Assist with using photography to capture the client's important moments during special engagements, including cheerleading events and high school senior photos
- Use Adobe Creative Suite to assist editing and perfecting professional images
- Manage the promotion of photography sessions
- Disseminate information to clients and models
Volunteer Cheer Assistant
Highland Lakes Middle School
10.2016 - 11.2017
- Assisted with teaching choreography
- Managed the team members by keeping them organized
Caregiver
Individual Family Child Care
01.2013 - 01.2017
- Oversee the livelihood of the children
- Plan, prepare and arrange nutritious meals for the children
- Adhere to particular dietary rules of family
- Perform child related jobs as directed by parents
- Organize activities and games for the children
- Keep the house clean and orderly
Promotion Team Member
05.2015 - 06.2015
- Created a local promotional video advertising the event, including writing the script, video recording the advertisement, and editing the video
- Managed the advertisement of available positions on the street team
- Managed the promotional activities for the event, including creating an advertising strategy, determining the best locations to hang posters, coordinating flyer distribution, and advertising the event on social media (Facebook, Instagram, Twitter, etc.)
- Ensured the team met all deadlines
- Promoted ticket sales and kept track of the team's sales progress
- Resolved conflict amongst the team
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ05-2024
Skills
- Scheduling appointments
- Telephone reception
- Data organization
- Confidentiality handling
- Mail handling
- Spreadsheet tracking
- Document retrieval
- Proofreading
- Data analysis and research
- Administrative operations
- Reception desk management
- Scheduling and calendar management
Timeline
Court Administration Assistant
Arizona Superior Court
06.2024 - 11.2024
Legal Assistant/Paralegal
The Law Office of Rosetta Thompson
08.2021 - 05.2024
Volunteer Cheer Assistant
Highland Lakes Middle School
10.2016 - 11.2017
Promotion Team Member
05.2015 - 06.2015
Freelance Photography-Assistant
01.2015 - 08.2021
Caregiver
Individual Family Child Care
01.2013 - 01.2017
Bachelor of Arts - English
Arizona State University
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