Brooke Todd
Pembroke,GA
Summary
I have experience as a receptionist, where I managed front desk operations, handled phone calls, and assisted visitors. In warehouse operations, I coordinated inventory management, ensured timely shipments, and maintained a well-organized workspace. On the production line, I worked efficiently to meet production targets, ensuring quality control and adhering to safety protocols.
Overview
6
6
years of professional experience
Work History
Receptionist
Dr. Crews ENT, Statesboro
11.2023 - Current
- Maintained patient databases and updated information in alignment with HIPPA protocols.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained records by recording, obtaining, and updating personal and financial information.
- Coordinated patient scheduling, check-in, check-out and payments for billing. Managing over 50 patient calls daily.
- Managed office bookkeeping with insurance billing and patient payments.
Shipping and Receiving Clerk
DDI SAV Warehouse (Agri Supply), Ellabell, GA
09.2020 - 05.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Drafted and managed work, shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Line Operator
Briggs & Stratton, Statesboro
01.2019 - 06.2019
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Reduced accidents and injuries by observing safety policies and procedures.
- Followed best manufacturing practices for operation of production equipment.
- Conducted quality assurance inspections on finished components and identified issues.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Tested finished products to perform quality assurance and identify discrepancies.
Education
High School Diploma -
Portal High
Portal, Ga05.2018
Skills
- Data Entry
- Administrative Support
- Scheduling
- Customer/Client relations
- Supply Management
- Organization skills
- Correspondence distribution
- Shipping and receiving
- Warehousing Operations
- Quality Control Analysis
- Assembly and production
- Final assembly processes
Timeline
Receptionist
Dr. Crews ENT, Statesboro
11.2023 - Current
Shipping and Receiving Clerk
DDI SAV Warehouse (Agri Supply), Ellabell, GA
09.2020 - 05.2022
Line Operator
Briggs & Stratton, Statesboro
01.2019 - 06.2019
High School Diploma -
Portal High
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