Head Waitress
Polly's Dock & Clam House
06.2015 - 08.2021
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.