BROOKE TRIPLETT
Atlanta,GA
Summary
Results-driven professional with a client-centered approach and strong communication skills. Selected for a strategic provider outsourcing initiative, securing three medical clinic contracts, and earned Employee of the Quarter recognition for exceptional performance in a hospitality role.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist/Intake Specialist
Health N Sync
04.2025 - 01.2026
- Conducted initial intake, gathering client’s/patient’s demographics.
- Served as first point of contact for clients as a professional representative
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Distributed required documents to clients, law firms, and medical offices.
- Processed large volumes of patient data with high accuracy and attention to detail.
- Coordinated communication between clients, law firms, and medical offices.
- Developed strong relationships with referring physicians'' offices, facilitating seamless coordination of shared patients'' appointments.
Front Desk Agent/Night Auditor
Four Point By Sheraton
08.2023 - 04.2025
- Check in/out guest, Outbound and Inbound calls.
- Accounts Reconciliation.
- Restocking Market taking inventory.
- Maximizing revenue by strategically selling last minute rooms.
- Security and Emergency Procedures.
- Prepare Daily Reports for housekeeping and management.
- Handle and assist guest inquiries, requests, and complaints through messages/in person.
Night Auditor
Atlanta Evergreen Resort
06.2023 - 08.2023
- Check in/out guest, Outbound and Inbound calls.
- Distribute keys, Answer questions and process payment for guests.
- Security and Emergency Procedures.
- Balancing accounts.
- Handle and assist guest inquiries, requests, and complaints.
Night Auditor
Hilton Garden Inn
06.2022 - 09.2022
- Check in/out guest, Outbound and Inbound calls.
- Account Reconciliation.
- Distribute keys, Answer questions and process payment for guests.
- Reconciled daily receipts and accurately reported restaurant revenue.
- Security and Emergency Procedures.
- Handle and assist guest inquiries, requests, and complaints.
Office Assistant
Anne Shelly Realtors, LLC
05.2021 - 06.2022
- Assisted with administrative tasks, including data entry, filing, and organizing documents.
- Outbound and Inbound Calls.
- Prepared marketing materials and assisted with property listings.
Education
No Degree -
Valdosta State University
Valdosta, GA05.2021
High School - undefined
Rockdale County High School
Conyers, GA05.2020
Skills
- Microsoft Suite
- Accuracy and attention to detail
- Guest services
- Reservation management expertise
- Sales
- Client intake/eligibility screening
- Coordinating referrals and tracking progress
- Spreadsheet proficiency
- Data collection
Timeline
Data Entry Specialist/Intake Specialist
Health N Sync
04.2025 - 01.2026
Front Desk Agent/Night Auditor
Four Point By Sheraton
08.2023 - 04.2025
Night Auditor
Atlanta Evergreen Resort
06.2023 - 08.2023
Night Auditor
Hilton Garden Inn
06.2022 - 09.2022
Office Assistant
Anne Shelly Realtors, LLC
05.2021 - 06.2022
High School - undefined
Rockdale County High School
No Degree -
Valdosta State University