Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Covington Court Health and Rehab
Fort Smith, AR
03.2023 - 01.2024
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Customer Support Specialist
Raising Cane's Restaurants
Fort Smith, AR
04.2022 - 03.2023
Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
Assisted customers with product installation, troubleshooting, and usage questions.
Maintained up-to-date knowledge of company products, services, policies, and procedures.
Ensured customer satisfaction through effective communication skills and problem resolution techniques.
Developed innovative strategies to improve customer experience with the product or service offered by the company.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Personal Care Assistant
Home Helpers
Poteau, OK
02.2022 - 04.2022
Provided companionship to elderly and disabled clients in their homes or other residential facilities.
Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Accompanied clients to medical appointments and provided transportation services when necessary.
Prepared meals according to dietary requirements and assisted in feeding when needed.
Maintained accurate records of client care activities on computerized systems for charting purposes.
Participated in recreational activities with clients such as reading books, playing cards or board games.
Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Caregiver, Special Needs
Training in Life Choices
Syracuse, UT
04.2021 - 11.2021
Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
Assisted in the development of life skills such as communication and mobility.
Monitored physical and emotional health of clients.
Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
Administered medication when needed according to doctor's instructions.
Maintained accurate records of services rendered for each client.
Developed positive relationships with families of special needs individuals.
Provided companionship by engaging in conversation, playing board games or reading stories together.
Waitress/Sales Associate
Maxwells Pizza
South Jordan, UT
06.2021 - 09.2021
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Replenished beverages when necessary.
Communicated daily specials to customers.
Sales Associate
Madison and Sixth
Layton, UT
01.2020 - 06.2020
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Davis High School
Kaysville, UT
06-2021
Skills
Monitoring Fluids
Mobility Assistance
Patient-Focused Care
Toileting Assistance
Collecting Vital Signs
Feeding Assistance
Timeline
Certified Nursing Assistant
Covington Court Health and Rehab
03.2023 - 01.2024
Customer Support Specialist
Raising Cane's Restaurants
04.2022 - 03.2023
Personal Care Assistant
Home Helpers
02.2022 - 04.2022
Waitress/Sales Associate
Maxwells Pizza
06.2021 - 09.2021
Caregiver, Special Needs
Training in Life Choices
04.2021 - 11.2021
Sales Associate
Madison and Sixth
01.2020 - 06.2020
High School Diploma -
Davis High School
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