Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Brooke Voorhies

Odessa,United States

Summary

Responsible Human Resource Assistant/Generalist with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

6
6
years of professional experience

Work History

Teacher

YMCA
Odessa, TX
10.2021 - 05.2022
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Human Resources Assistant

Tige Boats
Abilene, TX
10.2020 - 07.2021
  • Enforced company policy and procedures relating to human resources activity.
  • Act as first point of contact for employees and managers on HR topics and issues
  • managed all new hire paperwork before during and after employee starts with company
  • Handled and oversaw all separations or terminations for company. Collected company property and answered all questions regarding their separation.
  • Pre-screened with phone interview
  • handled background and pre employment drug screening
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained protocol throughout routine work days and special events.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Maintained payroll information in ISolved database by calculating, collecting and entering data.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Maintained all Employee directory and Organizational chart
  • Everify and I-9's
  • W-4's
  • Prepared new hire letters, employee contracts and corporate policies.

Human Resources Administrator

Enerflex Energy Services
Odessa , TX
05.2018 - 04.2020
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Created, prepared and delivered reports to various departments.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Sped up new software training in migration from Trakquip to SAP for 30 plus employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Coordinated, collected and maintained vendor and organizational records.
  • Developed new training programs to address performance and knowledge issues.
  • Recognized, documented and advised on removal of hazards.
  • Implemented behavioral performance management system to define expectations and identify areas for improvement.

Executive Assistant

Sahara Operating
Midland, TX
02.2018 - 05.2018
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports and presentations.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.

Inside Sales Representive

Mobile Mini Inc.
Odessa, TX
11.2015 - 01.2018
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Managed and recorded leads from outbound telephone marketing.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Updated reports, managed accounts and generated reports for company database.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Education

Associates of Business - Business Administration

Odessa College
Odessa, Texas
05.2024

High School Diploma -

Stephenville High School
Stephenville Texas
05.2010

Skills

  • Hiring and Separation
  • Positive Team Player
  • Documentation and control
  • Policy and procedure modification
  • Clear oral/written communication
  • Staff Management
  • Office management
  • Confidentiality and Data Protection
  • Microsoft
  • 65 WPM
  • Clear Decision Making
  • Data Entry
  • Critical Thinking
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Microsoft Word, Excel, Powerpoint, Outlook, Teams

Timeline

Teacher

YMCA
10.2021 - 05.2022

Human Resources Assistant

Tige Boats
10.2020 - 07.2021

Human Resources Administrator

Enerflex Energy Services
05.2018 - 04.2020

Executive Assistant

Sahara Operating
02.2018 - 05.2018

Inside Sales Representive

Mobile Mini Inc.
11.2015 - 01.2018

Associates of Business - Business Administration

Odessa College

High School Diploma -

Stephenville High School

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Brooke Voorhies