Summary
Overview
Work History
Education
Skills
Timeline
Generic

BROOKE WETMORE

Summary

Encouraging individual and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Line-Haul Coordinator

FedEx:Ground
09.2022 - 03.2023
  • Coordinated efficient line-haul operations by streamlining communication channels and implementing new tracking systems.
  • Reduced transit times for shipments with effective route planning and resource allocation.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of shipments through meticulous coordination efforts.
  • Collaborated with cross-functional teams to optimize line-haul network performance, resulting in decreased costs and increased efficiency.
  • Implemented safety protocols for drivers, reducing accident rates and improving overall fleet safety records.

Operations Manager

FedEx Ground
08.2020 - 09.2022
  • Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented process innovations to improve overall performance and reduce labor costs.
  • Inspected production area to identify and correct unsafe or unauthorized practices.
  • Collaborated with subordinate managers to assess needs and optimize activities.

Department Manager

McDonald's
08.2016 - 12.2020
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
  • Streamlined HR efficiencies, coordinated new hire orientations and provided interviews.

Education

Health Administration

Bowling Green State University
Bowling Green, OH

High School Diploma -

Lake High School
Millbury, OH
05.2018

Skills

  • Customer Service
  • Operations Monitoring
  • Team Leadership
  • Process Improvement Strategies
  • Policies and Procedures Implementation
  • Management Team Building
  • Maintaining Compliance
  • Workflow Optimization
  • Communications
  • Computer Skills

Timeline

Line-Haul Coordinator

FedEx:Ground
09.2022 - 03.2023

Operations Manager

FedEx Ground
08.2020 - 09.2022

Department Manager

McDonald's
08.2016 - 12.2020

Health Administration

Bowling Green State University

High School Diploma -

Lake High School

Similar Profiles

CREATE PROFILE
BROOKE WETMORE