Brooke Wiggins
Seattle,WA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Corporate Receptionist
Northwest Center @ Amazon
Seattle, WA
04.2022 - Current
- Greet and assist Amazonians, contractors, and guests, ensuring a welcoming environment
- Issue and manage loaner badges, guest badges, and access cards (employee badges, Orca public transportation cards, parking fobs)
- Perform weekly printer audits and manage inventory counts
- Assist with locker requests and work closely with security to maintain building safety
- Take initiative on projects, such as the poster project, demonstrating attention to detail and advanced MS Excel skills.
Administrative Coordinator
Sprouts Farmers Market
West Palm Beach, FL
11.2021 - 03.2022
- Managed bookkeeping and accounting, including sales reports and safe balancing
- Coordinated tills, change drawers, and self-checkout machine troubleshooting
- Facilitated hiring, onboarding, and training of new employees
- Oversaw office supplies, employee uniforms, and payroll deductions
- Provided customer service, managed phone calls, and supported various store departments.
Office Admin
Drive Shack Holdings LLC
West Palm Beach, FL
02.2021 - 12.2021
- Verified and distributed tills, handled customer reservations, and processed refunds
- Created daily spreadsheets using Microsoft Excel for tip calculations and scheduling
- Managed employee check-ins, tracked late arrivals, and coordinated with management.
Office Operations Supervisor - Administrative Department
US Department of Commerce
West Palm Beach, FL
10.2019 - 12.2020
- Administered payroll for over 3,000 employees, resolved pay issues, and managed direct deposits
- Conducted interviews, processed HR documents, and maintained personnel files
- Led a team of admin clerks, delegated tasks, and ensured timely completion
- Managed PPE distribution during the Covid-19 pandemic and maintained accurate inventory.
Education
Associate's Degree - Business Administration
Broward College
Fort Lauderdale, FLSkills
- Microsoft Office Suite
- Google Workspace
- Data entry
- Database management
- File organization
- Training new hires
- Calendar coordination
- Customer service
- Bookkeeping and financial management
- Supervision and leadership
- Record keeping
- Managing sensitive information
Timeline
Corporate Receptionist
Northwest Center @ Amazon
04.2022 - Current
Administrative Coordinator
Sprouts Farmers Market
11.2021 - 03.2022
Office Admin
Drive Shack Holdings LLC
02.2021 - 12.2021
Office Operations Supervisor - Administrative Department
US Department of Commerce
10.2019 - 12.2020
Associate's Degree - Business Administration
Broward College
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