Brooke Willis

• Monitoring practice metrics and conversion rates monthly, quarterly, and yearly
• Implementing strategies to increase conversion rates of RFL within each partnered practice
• Presenting data in high-level meetings
• Customization of the Retainers for Life program to fit seamlessly with new systems or protocols in partnered practices.
• Building and maintaining relationships with partnered practices
• Training and coaching new employees.
• Onboarding new practices as needed to support the Integration Department
• Overcoming hurdles and barriers in presentation
• Updating partnered practices on program changes
• Creating tailored approaches for marketing materials.

• Pitching the program to interested doctors
• Discovering existing systems and protocols
• Customizing the program to fit specific needs
• Presenting the implementation plan
• Providing onboarding and training
• Offering continued support for partnered practices.

• Scheduling appointments
• Answering phone calls
• Posting checks
• Closing the day
• Seeing observation appointments
• Assisting when needed
• Walking new patients through treatment process
• Assisting with financial arrangements.

• Walking new patients through treatment process
• Assisting with financial arrangements
• Scheduling appointments
• Answering phone calls
• Posting payments
• Pulling insurance benefits
• Assisting marketing efforts.

• Informing patients of oral health tips and care instructions
• Taking impressions of teeth
• Supporting orthodontist with oral appliances
• Sterilizing instruments
• Assisting in the creation of a drip campaign
• Working on webinars and uplifting projects.

• Providing education on oral hygiene and braces care
• Bondings and de-bonding
• Records for traditional treatment and Invisalign
• Adjustments
• Pouring models and making retainers
• Impressions and instructions on appliances.

• Taking x-rays, photographs, and impressions
• Informing patients of oral health tips and care instructions
• Supporting orthodontist with oral appliances
• Assisting with braces and examinations
• Pouring and shaping molds
• Front office work
• Sterilizing instruments
• Cleaning and sanitizing tools and equipment.

• Took x-rays, photographs, and impressions of patient's teeth for initial and final records appointments.

● Informed patients of oral health tips, orthodontic appliance care, and home instructions.

● Supported orthodontist when placing and adjusting oral appliances and coordinating materials.

● Prepared patients for orthodontists and performed simple tasks such as tightening braces and conducting preliminary examinations.

● Poured and shaped molds from impressions, trimmed molds in a grinder, fabricated in-house retainers, and assisted with appliance fabrication.

● Front office work: filing, making, canceling, rescheduling appointments, and taking payments.

● Sterilized instruments, cleaned surfaces, and laid instruments on trays in preparation for orthodontic appointments.

● Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.