Brooke Wilson

- Ensure the safety of my students at all time.
- Pick supplies and toys to aide in children and adult learning.
- Encourage and support swimmers at all times.
- Assist swimmers of all levels with learning and improving skills.
- Demonstrate skills.
- Track progress of my swimmers and explain progress to children's parents.

- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Created and memorized a wide variety of hot and cold drinks crafted to customers likings.
- Maintained and operated all store equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained supply levels by ordering needing product weekly.
- Managed shift schedules.
- Managed breaks and delegated tasks to baristas to ensure an efficient and positive shift.
- Trained new employees to Starbucks Company standards and supported them during their learning.
- Managed money and store safes as well as counted and closed tills at the end of my shifts.

- Answered customer telephone calls to assist with questions and online orders.
- Greeted customers walking into the store and offered samples.
- Offered advice and assistance to customers.
- Assisted customers with special order requests and arranging merchandise pick up.
- Kept the store clean, organized and stocked at all times during my shift.
- Worked the cash register and handled customers money appropriately.
- Assisted in decorating cakes for customer pick up.