Brooke Wilson
Dallas,TX
Summary
Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. I also possess a strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Snowboard Instructor
Big Sky Resort
11.2025 - Current
- Instructed diverse groups of students in snowboarding techniques, ensuring safety and engagement.
- Developed tailored lesson plans to accommodate varying skill levels and learning styles.
TICKET CHECKER
TELLURIDE SKI RESORT
12.2023 - 10.2025
- Scan and check tickets of guest at resort
- Call in to pass office and fix passes that are not working
- Answer any questions guest have
- Be extra eyes on the mountain (call in any injures to patrol, trail safety, or security for guest that are a problem)
SERVER / BARTENDER
LOVANGO RESORT & BEACH CLUB
04.2023 - 11.2023
- Serve or bartend for guest at beach club or fine dining restaurant
- Have extensive knowledge on menu, liquors, wines, and allergies
- Make sure guest are taken care of and happy
OFFICE MANAGER
TEXAS BEST PRE OWNED CAR DEALERSHIP
01.2023 - 04.2023
- Finish car deals, get plates and titles for vehicles, collection calls for unpaid vehicles, go to auction to purchase more vehicles and pick them up, register all cars and make sure everything is running smoothly at dealership
SERVER
BREAKFAST CLUB CAFE
10.2022 - 01.2023
- Serve guest breakfast / lunch
- Be knowledgeable about menu and different allergies
Education
Highschool diploma (GED) -
ROCKWALL HEATH HIGH SCHOOL
01.2022
Skills
- Mountain operations
- Serving / bartending
- Instructing / coaching
- Exceptional customer service
- Strong work ethic
- Hospitality service expertise
- Sales expertise
- Guest engagement
Certification
AASI Level 1 snowboard
Language
English
Timeline
Snowboard Instructor
Big Sky Resort
11.2025 - Current
TICKET CHECKER
TELLURIDE SKI RESORT
12.2023 - 10.2025
SERVER / BARTENDER
LOVANGO RESORT & BEACH CLUB
04.2023 - 11.2023
OFFICE MANAGER
TEXAS BEST PRE OWNED CAR DEALERSHIP
01.2023 - 04.2023
SERVER
BREAKFAST CLUB CAFE
10.2022 - 01.2023
Highschool diploma (GED) -
ROCKWALL HEATH HIGH SCHOOL