Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Wojtyna

Phoenix,AZ

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. I have also developed marketing schematics, and have overseen marketing plans in which I created the playbook for. I enjoy working alone and with a team. I often find innovative ideas alone, and address them with my team, leading to increased collaboration, and very often allowing for growth from another perspective, as my colleagues are from a plethora of demographics.

Overview

1
1
year of professional experience

Work History

Sales Associate

Crunch Fitness
11.2024 - Current
  • Organized products and shelves to maintain store visual appeal, engage customers, and promote specific memberships
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Coach

Soccer Shots
09.2023 - Current
  • Teach children seeking new experiences, and being patience with them
  • Know how to manage multiple children at once to help create an organized work environment in a chaotic setting
  • Worked with department administrators and coordinators on fundraising efforts and events
  • Organized helpful drills and implemented physical conditioning programs
  • Coached young soccer players to help develop soccer skills, confidence, teamwork and leadership skills
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Administrative Assistance

Hairdresser
06.2023 - 08.2023
  • Summer Job
  • Assist clients with hair wash, styles, and treatments
  • Handled and applied chemicals to clients hair when instructed
  • Ensure cleanliness throughout the salon and restocking
  • Maintain a calm and enjoyable atmosphere for clients
  • Scheduling appointments in person and over the phone

Education

BS - Business Administration - Marketing and Management

University of Nevada
05.2026

Skills

  • Adaptability
  • Leadership
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Crunch Fitness
11.2024 - Current

Coach

Soccer Shots
09.2023 - Current

Administrative Assistance

Hairdresser
06.2023 - 08.2023

BS - Business Administration - Marketing and Management

University of Nevada
Brooke Wojtyna