Brooke Worley
Bartender/Server
DeSoto,TX
Summary
Friendly and energetic bartender with 5 years of experience motivated to keep customers happy and working in fast-paced bars, clubs, and restaurants. Outgoing and personable professional with passion for mixology and teaching others. Well-versed in cocktail techniques and beverage management, with strong knowledge of drink recipes and bar operations. Committed to fostering dynamic learning environment and inspiring to excel in bartending as years to come. Knowledge of over 35 cocktail/shot recipes, including setting up bottle sales and nightly specials.
Overview
5
5
years of professional experience
6
6
Certification in CPR and EKG training
Work History
Bartender
Mollys Irish Pub
04.2025 - 06.2025
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Chica
Ojos Locos Sports Cantina
01.2024 - 06.2025
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
Bartender
The Palace Mens Club
06.2025 - 09.2025
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality customer experiences.
- Managed inventory levels, restocked supplies, and minimized waste through efficient stock control practices.
- Engaged with customers to provide personalized drink recommendations and enhance satisfaction.
- Trained new staff on bar procedures, safety protocols, and menu offerings to maintain operational excellence.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Bartender / Bottle Service Station
Gemini sushi and business lounge
04.2024 - 10.2024
- Managed bar inventory, ensuring timely restocking and minimizing waste through effective organization.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Enhanced customer experience by providing personalized bottle service and maintaining a high standard of professionalism.
- Assisted clients in overcoming language barriers, leading to improved communication and better access to services.
- Boosted repeat business through exceptional customer service and clear communication.
Hooter Girl
Hooters Of Dallas
05.2022 - 10.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hooter Girl
Hooters Of Abilene
02.2023 - 05.2023
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Answered customers' questions, recommended items, and recorded order information.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Bachelor of Science - Kinesiology
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2026
Skills
- Multitasking Abilities
- Flexible and Adaptable
- Organization and Time Management
- Conflict Resolution
- Calm Under Pressure
- Team building
- Dependable and Responsible
- Relationship Building
- Decision-Making
- Problem Resolution
- Food safety training
- Hygiene and sanitation
- Alcohol safety regulations
- Cash handling proficiency
- Problem-solving
- Attention to detail
- Verbal communication
Certification
- TABC Certified - 02/04/2025-02/03/2027
- ServSafe Food and beverage certified - 6/4/2026 & 11/14/2025
Languages
Spanish
Limited Working
French
Limited Working
Timeline
Bartender
The Palace Mens Club
06.2025 - 09.2025
Bartender
Mollys Irish Pub
04.2025 - 06.2025
Bartender / Bottle Service Station
Gemini sushi and business lounge
04.2024 - 10.2024
Chica
Ojos Locos Sports Cantina
01.2024 - 06.2025
Hooter Girl
Hooters Of Abilene
02.2023 - 05.2023
Hooter Girl
Hooters Of Dallas
05.2022 - 10.2023
Bachelor of Science - Kinesiology
Texas A&M University - Corpus Christi