Brooke Wright
Lake Jackson,Texas
Summary
Experienced Shift Manager proficient at assuming management roles for advanced production teams. Skilled in developing efficient work methods and collaborating with employees to increase productivity without compromising safety in manufacturing environment. Determined and motivated Assistant Manager, empowering sales teams to deliver exceptional customer experience. Natural leader with passion for inspiring, motivating, and engaging team members to present consistently positive image as Brand Ambassadors. Takes ownership of customer escalations and problem resolution. Mentors, educates, and coaches teams to meet goals every day. Reliable individual experienced in providing care to children of all ages. Passionate about nurturing and developing children, providing a safe and stimulating environment and engaging in activities that support the learning and development of children. Possesses excellent communication skills and strong ability to multitask and prioritize tasks.
Overview
1
1
Certification
11
11
years of professional experience
Work History
ECSE Paraprofessional
Brazosport Independent School District
Clute, TX
08.2025 - Current
- Supported instructional activities by assisting students with academic tasks and fostering a positive learning environment.
- Collaborated with teachers to implement individualized education plans, enhancing student engagement and achievement.
- Supervised classroom activities, ensuring adherence to safety protocols and maintaining order during instruction.
- Assisted in the development of educational materials, promoting diverse learning strategies tailored to student needs.
- Led small group sessions focused on skill development, encouraging peer collaboration and critical thinking skills.
- Facilitated communication between educators, parents, and support staff to address student concerns effectively.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Improved classroom management with development of behavior modification plans.
Babysitter
Brookes babysitting
Lake Jackson, Texas
02.2022 - 05.2025
- Entertained and engaged with children using games, crafts, and other activities.
- Displayed patience and understanding when dealing with difficult situations involving children.
- Remained alert at all times to ensure the safety of each child under my supervision.
- Built strong relationships with families through open communication and trustworthiness.
- Monitored safety of children at all times to reduce risks.
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories.
- Prepared snacks and cooked meals for children using available food items.
- Planned fun activities such as outdoor playtime or arts and crafts projects that would help promote physical development.
- Acted as a role model for children by providing emotional support and guidance.
- Performed cleaning and housework tasks to keep living space organized and sanitary.
- Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.
- Demonstrated ability to provide a safe and secure environment for children of all ages.
- Maintained cleanliness of the home by doing light housekeeping duties such as laundry, dishes, vacuuming.
- Prepared and served nutritious snacks and meals.
- Encouraged positive behavior through redirection and positive reinforcement techniques.
- Washed dirty dishes, laundry, and sheets after use.
- Managed time effectively while caring for up to three children simultaneously.
- Handled diaper changes for infants and properly disposed of dirty cloths and linens.
- Scheduled nap times and put children to bed at reasonable times.
- Administered basic first aid treatment when necessary in case of minor injuries or illnesses.
- Defused child arguments and performed light disciplinary actions to promote good behavior.
- Instructed children in safe behavior, such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior.
- Transported children to school, social outings, and medical appointments.
Substitute Teacher
angleton isd
Lake Jackson, Texas
10.2022 - 12.2022
- Maintained discipline and classroom control, fostering safe and positive learning environment.
- Managed classroom environment, helping students learn in absence of regular teachers.
- Followed existing lesson plans to provide consistent instruction to assigned students.
- Created an inclusive atmosphere where every student felt valued and respected.
- Documented summary of work completed to update regular classroom teacher.
- Maintained accurate records including attendance reports, grades, behavior logs.
- Fostered positive relationships with students, parents, and colleagues.
- Worked with special education teachers to address the needs of special education students.
- Understood classroom emergency evacuation routes and supervised students during fire drills.
- Assisted students in developing study skills and time management techniques.
- Followed lesson plans designed by staff teachers.
- Assisted students individually and in small groups.
- Enforced school and classroom rules to maintain order.
- Created an environment conducive to learning by setting clear expectations for student behavior while subbing.
- Supervised students during recess, lunch and field trips.
- Followed school district policies and procedures when subbing in different schools within the district's boundaries.
- Utilized positive reinforcement techniques such as praise and rewards to motivate students.
- Issued textbooks, workbooks and pencils to students.
Assistant Manager
Justice
Lake Jackson, Texas
09.2016 - 01.2020
- Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
- Maintained focus on promoting and driving sales, including the execution of next season planning.
- Ensured all customers received friendly, quick, and efficient service.
- Coached and managed performance for store associates and developed bench of talented workers.
- Attended store walk-throughs with the management team and followed-up on directives and recommendations.
- Analyzed results through reporting, and translated information into data-driven actionable behavior to drive improvements.
- Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance.
- Developed and maintained effective working relationships with team members, management, and customers.
- Coordinated work hand-offs and schedules with other Shift Managers.
- Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered.
Sales Associate
Sally Beauty
Lake Jackson, Texas
01.2015 - 05.2016
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Used POS system to scan customer purchases, calculate prices, and process transactions.
- Unboxed and restocked merchandise into attractive displays.
- Processed returns and exchanges in line with store policies.
- Monitored customers for signs of fraud and theft to prevent store losses.
- Contributed to store shrink-reduction goals and programs.
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.
- Promoted credit and loyalty programs during customer interactions.
- Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.
- Engaged customers and built connections to drive long-term sales.
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.
- Restocked front lanes and displays, following established merchandising procedures and standards.
Education
HIGH SCHOOL DIPLOMA -
Angleton High School
Texas06-2014
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Brazosport College
TexasSkills
- Sales and marketing
- Reporting and documenting
- Retail space planning
- Hiring and training
- Policy administration
- Staff development
- Orientation and training
- Retail operations
- Preventive maintenance
- Financial management
- Build successful teams
- Emergency response
- Oversee operations
- Schedule oversight
- Patience and empathy
- Strong work ethic
- Problem-solving
- Reliability
- Critical thinking
- Time management
- Flexible scheduling
- Childcare
- Dependability
- Adaptability and resilience
- Maintaining safe environment
- Conflict resolution
- Child supervision
- Infant care experience
- Schedule management
- Behavior management
- Routine management
- Licensed driver
- Meal and snack times
- Upholding discipline
- Basic first aid
- Discipline
- Special needs experience
- Exercise and outdoor activities
- Infant and toddler care
- Helping students with special needs
- Effective communication
- Calm and patient demeanor
- Teacher support
- Classroom organization
- Special education
Certification
Cpr
Timeline
ECSE Paraprofessional
Brazosport Independent School District
08.2025 - Current
Substitute Teacher
angleton isd
10.2022 - 12.2022
Babysitter
Brookes babysitting
02.2022 - 05.2025
Assistant Manager
Justice
09.2016 - 01.2020
Sales Associate
Sally Beauty
01.2015 - 05.2016
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Brazosport College
HIGH SCHOOL DIPLOMA -
Angleton High School