Dedicated professional with strong teambuilding and conflict resolution skills. Experienced in enhancing customer satisfaction through effective communication and attention to detail.
Overview
10
10
years of professional experience
Work History
Teacher
Kansas City Public Schools
Kansas City, MO
07.2022 - Current
Developed and implemented lesson plans based on curriculum objectives, fostering critical thinking and problem-solving.
Monitored student behavior to maintain an appropriate learning environment, ensuring engagement and satisfaction.
Enforced school rules and regulations, promoting a structured and effective learning atmosphere.
Server
Brickhouse
Kansas City, Missouri
04.2025 - Current
Greeted customers, answered questions, and recommended specials to increase profits.
Provided excellent customer service to ensure satisfaction.
Maintained cleanliness and organization of dining areas and service stations.
Assistant Manager
Blacksheep Burgers and Shakes
Kansas City, MO
01.2019 - 06.2022
Trained front-of-house staff on restaurant policies and guest service techniques, enhancing customer experiences.
Investigated and resolved complaints regarding food quality and service, ensuring high customer satisfaction.
Reconciled daily transactions and balanced cash registers, demonstrating strong attention to detail and accountability.
Assistant Grocery Manager
Mama Jeans Natural Market
Springfield, MO
06.2016 - 04.2021
Delivered expert customer service and assisted patrons in locating desired items, enhancing overall shopping experience.
Drove department sales by optimizing product placement, merchandising, and promotional displays.