Brooke Zeliff
Stow,MA
Summary
Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
38
38
years of professional experience
Work History
Director, BWPO Human Resources Department
BRIGHAM AND WOMEN’S HOSPITAL/ BRIGHAM AND WOMEN’S PHYSICIANS ORGANIZATION (BWPO)
11.2003 - Current
- Direct human resources (HR) department for a hospital-affiliated multi-specialty medical group practice of 1100 physicians and 500 support staff
- Hired, manage and mentor Physician Benefit Consultant, HR Staff Consultant and two Senior HR Assistants.
Manager, Human Resources for BWPO Staff
BRIGHAM AND WOMEN’S HOSPITAL/ BRIGHAM AND WOMEN’S PHYSICIANS ORGANIZATION (BWPO)
03.1999 - 10.2003
- Oversaw and established the process and protocols for all aspects of HR for the BWPO staff related to employment, compensation, employee relations, policy and procedure, compliance, and training
- Hired, trained and mentored HR Generalist to assist with the daily HR operations.
Manager, Human Resources and Administrative Services
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
07.1996 - 03.1999
- Developed and managed the human resource operations for 90 physicians and 110 business office employees for a multi-specialty surgical group
- Managed staff of five in Human Resources and Administration Departments
- Managed activities related to benefits, compensation, recruitment, employee relations, HRIS and facilities management.
Project Manager, Department of Surgery
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
07.1995 - 07.1996
Manager, Human Resources
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
02.1990 - 05.1995
- Developed and managed the human resource operations for 90 physicians and 110 business office employees for a multi-specialty surgical group
- Managed staff of five in Human Resources and Administration Departments
- Managed activities related to benefits, compensation, recruitment, employee relations, HRIS and facilities management.
Administrative Projects Coordinator
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
04.1987 - 02.1990
Assistant, Human Resources Department
GENERAL CINEMA BEVERAGES, INC.
10.1985 - 04.1987
- Assisted with recruitment, benefits, employee relations, turnover statistics, accident reports and HR administrative support.
Education
Human Resource Management Certificate Program -
Bentley College
Waltham, MABA Psychology -
Assumption College
Worcester, MAJunior Semester Abroad -
City of London Polytechnic
London, EnglandSkills
- Business Development
- Logistics Management
- Project Coordination
- Contract Negotiation
- Staff Management
- Operations Management
- Staff Development
- Project Management
Accomplishments
- Charged with directing the newly re-designed BWPO HR department.
- Implemented the Transitional Physician Class to the BWPO and BWH when benefits eligibility changed from annual salary of $6k to $30k annually.
- Ensure 100% compliance during I-9 implementation process for the BWPO.
- Designed health care option, which generated a departmental savings of $240k.
- Collaborated with cross-functional group to merge multiple frozen pension plans from prior foundations to existing PHS Plans.
- Physician Compensation ~ Improved BWPO payroll processing timeline. Enforced process created for compensation exception forms and eliminated off-cycle checks.
- Manage PHS Internal Audit engagement requested by BWPO Compensation Committee.
- Instituted a series of financial well-being seminars and individual retirement meetings for physicians.
- Created New Physician Orientation Program.
- Maintained excellent quality of service while leading several conversion projects resulting in a 20% growth of new physicians over a three-year period.
- Eliminated cash make-up payments to support staff receiving additional compensation for benefit loss during transition from Foundation to BWH.
- Collaborated with BWH HR to centralize staff recruitment and new hire function from BWPO HR to BWH HR Recruiters.
- Instrumental in fostering Business Office and Central BWPO’s culture, enhancing programs annually.
Affiliations
Society of Human Resources Management (SHRM)
Business Phone
(617) 582-1208
Timeline
Director, BWPO Human Resources Department
BRIGHAM AND WOMEN’S HOSPITAL/ BRIGHAM AND WOMEN’S PHYSICIANS ORGANIZATION (BWPO)
11.2003 - Current
Manager, Human Resources for BWPO Staff
BRIGHAM AND WOMEN’S HOSPITAL/ BRIGHAM AND WOMEN’S PHYSICIANS ORGANIZATION (BWPO)
03.1999 - 10.2003
Manager, Human Resources and Administrative Services
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
07.1996 - 03.1999
Project Manager, Department of Surgery
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
07.1995 - 07.1996
Manager, Human Resources
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
02.1990 - 05.1995
Administrative Projects Coordinator
BRIGHAM SURGICAL GROUP FOUNDATION, INC.
04.1987 - 02.1990
Assistant, Human Resources Department
GENERAL CINEMA BEVERAGES, INC.
10.1985 - 04.1987
Human Resource Management Certificate Program -
Bentley College
BA Psychology -
Assumption College
Junior Semester Abroad -
City of London Polytechnic
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