Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Brooke Fucci

Bath,PA

Summary

Motivated team player comfortable working independently and with others. Experienced with customer interaction and coordination in various settings. Quick learner and enthusiastic about new skills and experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bookseller

Barnes & Noble
Bethlehem, PA
10.2023 - Current
  • Provided customers with accurate information regarding different titles, authors, events, store regulations, and personally recommended various titles.
  • Answered the phone, resolved various issues for customers, answered questions, and placed shipment orders, as well as in-store holds.
  • Processed payments and returns as a cashier, while authorizing various transaction types in accordance with corporate policy.
  • Organized displays and shelves to showcase products in an appealing manner, and maintained a clean and organized work environment.
  • Took inventory and stocked shelves by specific sections.
  • Worked as a barista in the cafe when needed, taking orders, making food and drinks, doing dishes, stocking the bake case, taking inventory, and cleaning the work and dining area.

Restaurant Hostess

Hanover Eatery
Bethlehem, PA
09.2022 - 09.2023
  • Greeting customers in an amicable and inviting manner.
  • Managed waitlists and coordinated seating for parties of various sizes.
  • Answered the phone, solved issues customers may have had, answered questions to the best of my ability, and took and entered to-go orders.
  • Ensured working and dining areas were sanitary by cleaning off tables and seats, counters, register, etc., making an active effort to maintain standards of cleanliness.
  • Continued regular customer interaction, conversing with them consistently, and building positive dynamics with repeat customers.

Cashier

Giant Food Stores
Nazareth, PA
06.2022 - 09.2022
  • Authorized various transactions in an efficient and timely manner.
  • Oversaw self-checkout, aiding customers with mechanical errors, and managing individual checkouts.
  • Maintained a clean workspace and conveyor.
  • Consistently strived for positive interactions with customers, while assisting them to the best of my ability.

Education

High School Diploma -

Northampton Area High School
Northampton, PA
06-2024

Skills

  • Reading Comprehension
  • Literary knowledge
  • Loyalty Program Promotion
  • Organizational abilities
  • Dining customer service
  • Guest Relations Management
  • Table setting arrangements
  • Reservations Coordination
  • Active Learning
  • Product Recommendations

Affiliations

  • Dance
  • Pointe
  • Piano
  • CAD
  • Reading

Languages

English
Native/ Bilingual
Spanish
Limited

Certification

  • CPR
  • First Aid

References

References available upon request.

Timeline

Bookseller

Barnes & Noble
10.2023 - Current

Restaurant Hostess

Hanover Eatery
09.2022 - 09.2023

Cashier

Giant Food Stores
06.2022 - 09.2022

High School Diploma -

Northampton Area High School

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Brooke Fucci