Brooke H. Seachris
Waynoka
Summary
Experienced customer service professional with several years of experience and readiness to take on any team need or customer challenge. Positive and upbeat communicator with highly organized nature and solid history of improving customer satisfaction and recapturing lost customers. Trained in regulations and best practices. .
Overview
13
13
years of professional experience
Work History
Personal House Cleaner
Self Employed Web
Waynoka
01.2020 - Current
- Sanitized countertops of kitchen appliances such as microwaves or stoves.
- Assisted with laundry duties when needed, including sorting linens according to color codes before washing them.
- Ensuring all tasks are completed on time and to the highest standard.
- Washed windows inside and outside as needed.
- Emptied wastebaskets and replaced liners.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Applied waxes to woodwork or tile floors for protection against wear-and-tear.
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Cleaned homes following specific and detailed protocols and requests.
Dog Grooming Assistant - Part Time
Gypsy Spawtique Groomer
Waynoka
10.2022 - 07.2023
- Ensured that all necessary vaccinations were up-to-date prior to providing services.
- Worked collaboratively with other staff members in order to provide quality services in a timely manner.
- Maintained cleanliness standards throughout the facility at all times.
- Greeted customers and their pets upon arrival to the grooming facility.
- Provided customer service assistance with scheduling appointments and payment transactions.
- Cleaned and sanitized all equipment used for dog grooming.
- Assisted with transporting animals from one location to another as needed.
- Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
- Assisted in bathing, brushing, and drying of dogs.
- Bathed large number of animals during each shift.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Scheduled grooming and veterinary appointments for animals.
Kitchen Staff Member
Waynoka Treatment Center
Waynoka
01.2017 - 05.2019
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Consistently maintained high standards of personal hygiene during shifts.
- Followed health and safety guidelines for food preparation and service.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Maintained cleanliness of work areas throughout shift.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Organized all storage areas in an efficient manner to maximize space utilization.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Cleaned and sanitized frequently to maintain health code standards.
Kitchen Staff Member
Keystone Foods
Waynoka
01.2017 - 05.2019
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Consistently maintained high standards of personal hygiene during shifts.
- Followed health and safety guidelines for food preparation and service.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Adhered to established sanitation standards while preparing food items.
- Maintained cleanliness of work areas throughout shift.
- Monitored inventory of supplies and communicated needs to supervisor.
- Set up food items for breakfast and lunch.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Cleaned and sanitized frequently to maintain health code standards.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
Grocery Team Member
Hutches Country Mart
Waynoka
01.2012 - 02.2014
- Performed weekly inventory counts of stocked items and reported discrepancies to management team.
- Operated cash register efficiently and accurately during checkout process.
- Followed proper sanitation procedures when preparing food for sale or stocking shelves with food products.
- Collaborated with team members to determine appropriate solutions for customer requests or problems.
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Maintained knowledge of current promotions, ads, coupons in order to answer customer inquiries accurately.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- Completed price changes on store items quickly and accurately.
- Checked expiration dates on food items regularly to ensure quality standards were met.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Used cash register to accept cash or charge card for processing customer selections and purchases.
- Followed safety and sanitation procedures to provide quality services and products for customers.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Cleaned shelves and restocked with new inventory when products stock ran low.
Education
High School Diploma -
Waynoka High School
Waynoka, OK05-2013
Skills
- Customer service
- Team collaboration
- Inventory management
- Problem solving
- Ability to Adapt to and Perform Jobs with High Level of Professionalism Computer Knowledge
- Ability to Read and Understand Job delated Documents
- Problem Solving
Change of Location
My Family and I will be moving to Cherokee Oklahoma this summer.
Timeline
Dog Grooming Assistant - Part Time
Gypsy Spawtique Groomer
10.2022 - 07.2023
Personal House Cleaner
Self Employed Web
01.2020 - Current
Kitchen Staff Member
Waynoka Treatment Center
01.2017 - 05.2019
Kitchen Staff Member
Keystone Foods
01.2017 - 05.2019
Grocery Team Member
Hutches Country Mart
01.2012 - 02.2014
High School Diploma -
Waynoka High School
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