Brooke Jacobs Palasini
Greenville,MS
Summary
Recent pharmacist graduate with 7+ years of experience in retail and hospital pharmacy environments. Knowledgeable in medication management, patient counseling, and pharmaceutical care. Utilizes comprehensive knowledge of drug interactions and prescription standards to enhance patient safety. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Dedicated to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Pharmacy Intern
A & A Pharmacy
12.2022 - 01.2025
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Provide patient counseling on drugs and drug devices
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Entered and processed patients' prescriptions into internal system
- Called doctors offices to ensure prescription was accurate
- Stocked, labeled and inventoried medication to keep accurate records.
- Set up and modified patient profiles to include current medications and insurance details.
- Called insurance companies and started prior authorizations on patients to better take care of them
Pharmacy Intern
Delta Health The Medical Center
06.2021 - 03.2024
- Receive prescriptions and obtain and clarify all necessary information
- Medicare and Medicaid process
- Insurance Knowledge
- Processing payments
- Drug utilization review
- Confidentiality and HIPAA
- Patient confidentiality
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Answered incoming phone calls and addressed questions from healthcare providers
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Student Intern
UAMS Hospital
06.2022
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Volunteer
12th Street Clinic
01.2022 - 02.2023
- Collaborated with team members to develop strategies in increasing customer satisfaction.
- Worked in a team environment to maintain high levels of productivity.
- Questioned customers to better understand needs and best solutions.
Pharmacy Technician
A & A Pharmacy
05.2020 - 12.2021
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted, measured, and compounded medications following standard procedures
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Entered and processed patients' prescriptions into internal system
- Stocked, labeled and inventoried medication to keep accurate records.
- Set up and modified patient profiles to include current medications and insurance details.
- Worked with other pharmacies to eliminate issues related to product fill duplication.
Pharmacy Technician
Delta Health The Medical Center
02.2018 - 12.2021
- Preparation
- Medicare and Medicaid process
- Insurance Knowledge
- Processing payments
- Drug utilization review
- Confidentiality and HIPAA
- Patient confidentiality
- Assisting pharmacists, Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
- Restocked automated medication dispensing equipment
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Answered incoming phone calls and addressed questions from healthcare providers
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Education
Ph.D. - Pharmacy
University of Arkansas For Medical Sciences
Little Rock, AR05-2024
Skills
- Customer service and communication skills
- Medication dispensing and immunizing
- Drug safety
- Patient education and counseling
- Prescription filling
- Vaccination administration
- Pioneer trained
- Drug inventory management
- Prescription verification
- Confidentiality and HIPAA
- Verifying orders
- Completing annual inventories
Timeline
Pharmacy Intern
A & A Pharmacy
12.2022 - 01.2025
Student Intern
UAMS Hospital
06.2022
Volunteer
12th Street Clinic
01.2022 - 02.2023
Pharmacy Intern
Delta Health The Medical Center
06.2021 - 03.2024
Pharmacy Technician
A & A Pharmacy
05.2020 - 12.2021
Pharmacy Technician
Delta Health The Medical Center
02.2018 - 12.2021
Ph.D. - Pharmacy
University of Arkansas For Medical Sciences
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