Brooke Jordan Clark
Haxtun,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
Fort Collins , CO
01.2020 - 01.2025
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Processed shipment documents neatly and efficiently for each load.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Senior Hairstylist
Great Clips Hair Salon
Fort Collins, CO
12.2015 - 03.2016
- Developed creative hairstyles for special occasions such as weddings, proms or other events.
- Greeted customers upon arrival in a friendly manner and assessed their hair needs.
- Assisted in the training of new stylists on proper technique for cutting, coloring and styling hair.
- Managed appointment bookings including scheduling appointments with clients.
- Collected payment from customers and scheduled next appointments.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Orthodontist Assistant
Murray’s Orthodontist’s
Johnsontown, CO
01.2010 - 12.2011
- Assisted with the placement and removal of braces, arch wires, elastic bands and other appliances.
- Assisted with follow-up phone calls to remind patients of upcoming appointments.
- Performed laboratory procedures such as mixing plaster for molds or making dental trays from impressions.
- Collected payments from patients at time of service or via mail, phone, online payment methods.
- Assisted in taking digital x-rays for diagnosis and treatment planning purposes.
- Provided chair-side assistance to the orthodontist during patient visits.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Assisted orthodontist in selecting, preparing, and placing orthodontic appliances.
Education
Associate of Arts - Hair/Skin
Hair Dynamics
Fort Collins, CO11-2015
High School Diploma -
Dental School
Utah02-2010
Skills
- Document processing
- Customer service
- Record keeping
- Courteous and polite demeanor
- Payment collection
- Conflict resolution
Timeline
Delivery Driver
DoorDash
01.2020 - 01.2025
Senior Hairstylist
Great Clips Hair Salon
12.2015 - 03.2016
Orthodontist Assistant
Murray’s Orthodontist’s
01.2010 - 12.2011
Associate of Arts - Hair/Skin
Hair Dynamics
High School Diploma -
Dental School