Brookelyn Becerra
Mesa,AZ
Summary
Well-qualified Executive assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Connected Solutions Group
Remote
04.2021 - Current
- Create and manage opportunities/projects as needed.
- Create sales quotes.
- Submitting support tickets.
- Follow up with customers on unpaid orders.
- Answer customer questions about products and services, help locate pending orders.
- Actively maintain and update customer records.
- Assist customers with prompt and polite support via email and telephone.
- Maintain communication with production team on pending orders.
- Prepare PowerPoint presentations and Word documents for regional sales manager.
- Responsible for lead distribution.
- Complete any other assigned tasks by management.
- Schedule customer web meetings.
- Join customer/ sales representative web meetings and take notes.
- Train new employees.
Executive Assistant
Impact Asphalt
Gilbert, AZ
02.2017 - 03.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Executive Assistant
Glass Mogul/ USA Property Investing
Mesa, AZ
04.2016 - 01.2017
- Worked closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities.
- Assembled company's total data base.
- Data entry
- Handled deliveries, mail drops and pick-up.
- Traveled to diverse companies to pick up certain supplies that were required for specific jobs.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Answered incoming phone calls.
- Updated company website and social media account.
Front Desk Receptionist
AZ Sun Family Medicine
Gilbert, AZ
10.2014 - 03.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected co payments/ balances.
- Create patient charts in EMR system.
- Handled incoming and outgoing medical records.
- Verify prescriptions over the phone.
- Open and close office daily.
Education
High School Diploma -
Sun Valley High School
Mesa, AZ03.2010
Skills
- Efficient, organized, resourceful and assertive
- Proficiency in microsoft Word, Excel, Powerpoint, and Outlook
- Excellent multi-tasking ability, attention to detail, and time management skills
- Problem solving
- Can uphold a strict level of confidentiality and discretion
- Excellent written and verbal communication skills
Timeline
Sales Assistant
Connected Solutions Group
04.2021 - Current
Executive Assistant
Impact Asphalt
02.2017 - 03.2021
Executive Assistant
Glass Mogul/ USA Property Investing
04.2016 - 01.2017
Front Desk Receptionist
AZ Sun Family Medicine
10.2014 - 03.2016
High School Diploma -
Sun Valley High School
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