Detail-oriented professional skilled in data analysis, crisis management, and conflict resolution. Proven ability to streamline workflows and ensure compliance, enhancing operational efficiency.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
ICE PROCESSING SPECIALIST
Army
Conroe, Texas
08.2025 - Current
Processed and reviewed documents for accuracy and compliance with regulations.
Coordinated with departments to resolve discrepancies in processing tasks, enhancing accuracy and compliance.
Utilized specialized software to track, analyze, and report on processing activities.
Trained new personnel on processing procedures and safety protocols to ensure compliance and efficiency.
Maintained confidentiality of sensitive customer information at all times.
Coordinated with other departments to ensure that all necessary documentation was completed correctly.
Ensured compliance with applicable laws and regulations related to customer service operations.
Collaborated with team to streamline workflow, leading to improved operational efficiency.
Correctional Officer
CORYELL COUNTY SHERIFFS DEPARTMENT
Gatesville, Texas
01.2025 - Current
Responded to emergencies using intervention techniques and protocols to ensure safety and security.
Applied de-escalation techniques, verbal commands, and physical and mechanical restraints to manage unruly inmates.
Detected potential threats and quickly defused conflicts.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Completed visitation logs and monitored sign-in procedures.
UAV Operator
Army
Gatesville, Texas
03.2023 - Current
Operated UAV systems for reconnaissance and surveillance missions.
Conducted pre-flight checks and ensured equipment functionality.
Monitored airspace for safety and compliance during flights.
Assisted in troubleshooting technical issues with UAV systems during missions.
Utilized advanced skills in problem solving to resolve complex operational issues.
Provided technical support for ground station hardware and software.
Analyzed aerial data to inform and optimize mission planning and execution strategies.
Analyzed collected aerial data using specialized software programs.
Processed large amounts of data quickly and accurately while adhering to strict deadlines.
Retailer Onboarding Specialist | Senior Data Processing Analyst at NIELSENIQRetailer Onboarding Specialist | Senior Data Processing Analyst at NIELSENIQ