Brookelynn Hatchett
Texarkana
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Successful in money management, as well as prioritizing duties and tasks. Seeking to leverage skills and knowledge to contribute to team success.
Overview
4
4
years of professional experience
Work History
Restaurant Team Leader
Chick a
Texarkana
06.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Conducted daily team meetings to discuss operational objectives and customer service standards.
- Provided guidance and support to team members on all aspects of the restaurant operations.
- Managed employee relations issues such as conflict resolution or disciplinary actions.
- Supervised cash handling procedures including counting drawers at beginning and end of shifts.
Assistant Manager - Gas Station Attendant
GPM investments
Texarkana
04.2022 - 06.2023
- Assisted in training new employees on company policies and procedures.
- Managed inventory levels and ordered supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Reviewed completed work to verify consistency, quality, and conformance.
Bank Teller
Red River Credit Union
Texarkana
08.2021 - 01.2022
- Performed cash deposits, verified documentation, and control procedures.
- Processed ATM deposits and reconciled them against reports.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Supported customer confidentiality and security with stringent discretion.
- Completed financial transactions, including deposits, withdrawals, and loan payments.
Education
Associate of Applied Science (A.A.S.) - Business Office Technology
Texarkana College
Texarkana, Tx05.2023
Skills
- Money handling
- Attention to detail
- Analytical thinking
- Task delegation
- Accurate money handling
- Adaptability
- Strong leadership
- Decision making
References
- Justin Flowers, Operator/Owner, Chick Fil A, (502) 418-2150, Justin.flowers@cfafranchisee.com
- Colby Estes, Operations Manager, Chick Fil A, (662) 706-2629, Ctestes5709@gmail.com
Timeline
Restaurant Team Leader
Chick a
06.2023 - Current
Assistant Manager - Gas Station Attendant
GPM investments
04.2022 - 06.2023
Bank Teller
Red River Credit Union
08.2021 - 01.2022
Associate of Applied Science (A.A.S.) - Business Office Technology
Texarkana College