Summary
Overview
Work History
Education
Skills
Certification
CPR
Timeline
Generic

Brooke Skrabo

Danville,CA

Summary

History of going above and beyond job requirements to make guests happy while achieving sales and service targets. Knowledgeable about customer relations, amenities promotions, and the principles of discretion. Proven ability to solve problems efficiently, and create high-quality, professional relationships with costumers Fully committed to following company procedures and winning loyal costumers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fitness Attendant

Oakwood Athletic Club
08.2021 - Current
  • Increased gym member satisfaction by providing knowledgeable fitness guidance and support.
  • Improved overall client experience with attentive customer service and prompt assistance.
  • Enhanced gym safety by conducting regular equipment inspections and maintenance tasks.
  • Promoted a positive workout environment, enforcing facility rules and addressing concerns promptly.

Jewelry Consultant

Zales The Diamond Store
08.2022 - 02.2023
  • Enhanced customer satisfaction by providing personalized jewelry recommendations based on individual preferences and needs.
  • Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
  • Maintained cleanliness of showroom as well as full stock of merchandise
  • Developed a loyal client base by consistently delivering exceptional service and maintaining strong relationships with customers.

Cashier

Target
10.2020 - 08.2021
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Cleaning Crew Member

Soul Cycle
04.2018 - 03.2020
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Reduced complaints from clients by addressing their specific cleaning requests and preferences.
  • Improved overall team productivity with proper time management and prioritization of tasks.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.

Education

No Degree - Kinesiology

Canada College
Redwood City, CA

No Degree - Kinesiology

Biola University
La Mirada, CA

No Degree - Business Administration

College of San Mateo
San Mateo, CA

Skills

  • Cash Register Operations
  • Cash Handling
  • Fitness Equipment Maintenance
  • Supply Stocking
  • First Aid Certified
  • Telephone Etiquette
  • Team Collaboration
  • Attention to Detail
  • Sales Techniques
  • Time Management

Certification

  • Certified CPR

CPR

Ability to perform CPR and use an AED if needed

Timeline

Jewelry Consultant

Zales The Diamond Store
08.2022 - 02.2023

Fitness Attendant

Oakwood Athletic Club
08.2021 - Current

Cashier

Target
10.2020 - 08.2021

Cleaning Crew Member

Soul Cycle
04.2018 - 03.2020

No Degree - Kinesiology

Canada College

No Degree - Kinesiology

Biola University

No Degree - Business Administration

College of San Mateo
  • Certified CPR
Brooke Skrabo