BROOKLYN ALBER
Terril
Summary
Dedicated and self-motivated Sales Consultant with 2 years of experience. Recognized as Sales Person of the Month 5 times for consistently exceeding sales targets. A natural leader who motivates and inspires team members to achieve their best. Ready to utilize my skills and experience to drive sales growth and deliver exceptional results for the company.
Professional leader with commitment to achieving excellence in athletic programs. Renowned for developing strategic game plans and mentoring athletes to reach their full potential. Highly collaborative, adaptable, and results-oriented, excelling in dynamic environments. Skilled in game analysis, player development, and team management.
Knowledgeable Desired Position with solid track record in leading teams to success. Demonstrated ability to develop effective strategies and enhance player performance, fostering culture of excellence and accountability. Proven skills in communication and leadership enable building strong, cohesive teams.
Experienced with team leadership and strategic planning, driving performance and growth. Utilizes effective communication and motivational techniques to inspire athletes and staff. Track record of building cohesive teams and implementing training programs that deliver results.
Spirited Job Title committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Head Coach
Ohana Volleyball Club
11.2016 - Current
- Developed and implemented a comprehensive player development program to enhance the skills and performance of the athletes
- Designed and executed practice plans to help athletes improve their technical skills and tactical understanding of the game
- Collaborated with the coaching staff to create a cohesive team strategy and game plan for each match
- Identified and recruited talented athletes to join the club
- Conducted regular performance evaluations for athletes to provide feedback and track progress
- Provided individualized feedback and support to each athlete to help them reach their full potential
- Create and maintain a positive and inclusive team culture that fosters a supportive and motivating environment for all athletes
- Develop and implement strategies to improve team communication and cohesion
- Coordinate and schedule team-building activities and events to promote camaraderie and unity among athletes
- Design and implement a strength and conditioning program to improve the physical abilities of the athletes
- Develop and implement a mental skills training program to enhance the psychological abilities of the athletes
- Evaluate and implement innovative coaching techniques and strategies to enhance the team's performance and adapt to changing trends in the sport
- Monitor the performance and progress of each athlete throughout the season and make necessary adjustments to training programs and strategies to optimize their development and success
Sales Associate
Okoboji Motor Company
2023 - 10.2025
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Developed product knowledge to effectively advise customers on features and benefits.
- Streamlined checkout processes, reducing wait times for customers during peak hours.
- Trained new staff on sales techniques and operational procedures to ensure consistency.
- Implemented promotional strategies that increased foot traffic and boosted sales performance.
- Analyzed sales data to identify trends and recommend adjustments to merchandising strategies.
- Collaborated with team members to achieve monthly sales targets through effective communication and teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Coleman Automotive Group
2025 - 03.2025
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Finance Manager
Okoboji Motor Company
03.2024 - 03.2025
- Led financial forecasting and budgeting processes to align with organizational goals.
- Streamlined financial reporting systems, improving accuracy and efficiency across departments.
- Mentored finance team members, enhancing their skills in analysis and strategic planning.
- Developed comprehensive financial models to support investment and operational decisions.
- Implemented cost-control measures that significantly reduced expenses while maintaining service quality.
- Oversaw compliance with regulatory standards, ensuring integrity in all financial practices.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Developed comprehensive financial reports for executive decision-making support.
- Increased financial efficiency by streamlining and automating financial reporting processes.
Sales Consultant
Ken Garff
04.2022 - 10.2023
- Assisted customers in buying a vehicle
- Followed up with requests from customers
- Maintained product knowledge
- Assisted in training new sales staff
- Created and achieved sales goals
- Maintained 50+ sales opportunities at once
- Identify and develop new business opportunities in the local market to increase sales and revenue for the company
- Identified and implemented new sales strategies to increase revenue and customer satisfaction
- Collaborate with marketing team to develop and implement effective sales strategies and promotions to attract new customers and increase sales revenue
- Provide exceptional customer service to ensure customer satisfaction and loyalty, resulting in repeat business and referrals
- Conduct market research to identify potential customers and target demographics for sales opportunities
- Maintained regular contact with existing customers to build and maintain strong relationships, and identify opportunities for upselling and cross-selling
- Build and maintain relationships with local businesses and organizations to generate referrals and drive new business opportunities
Barista
Starbucks
08.2018 - 10.2021
- Prepared and served a variety of hot and cold beverages to customers
- Maintained cleanliness and organization of the coffee bar and seating area
- Provided excellent customer service by taking orders, answering questions, and ensuring customer satisfaction
- Operated cash register and processed payments accurately
- Followed health and safety guidelines to ensure food and beverage quality and cleanliness
- Collaborated with team members to ensure smooth operations and efficient service
- Develop and recommend new beverage recipes to enhance the menu and attract more customers
- Maintain a high level of product knowledge and stay updated on new products and promotions to provide detailed information to customers
- Train new baristas on coffee preparation techniques and customer service skills
- Consistently provide a welcoming and friendly environment for customers, ensuring that they feel valued and appreciated at Starbucks
- Suggest and implement strategies to reduce waste and enhance sustainability in daily operations
- Identify and address any customer concerns or complaints, ensuring a positive resolution and customer satisfaction
- Participate in regular trainings and workshops to stay updated on industry trends and customer preferences
Ship Store Associate
Mau Marine
05.2017 - 09.2018
- Assisted customers on the dock and at the store with whatever they needed
- Informed customers on deals and promotions to increase sales
- Maintained product knowledge on marine accessories as well as the boats sold by the company
- Helped train 5 new employees
- Develop and implement strategies to attract and retain customers to the ship store, such as promotional discounts, loyalty programs, and special events
- Implement an inventory management system to track and maintain accurate stock levels of marine accessories and boat parts
- Assist in the development of a comprehensive training program for new ship store associates, ensuring they are knowledgeable about marine accessories and the company's products and services
- Assist in organizing and executing special events to promote the ship store and attract new customers
- Assist in organizing and coordinating boat shows and events to showcase the company's products and attract potential customers
- Provide exceptional customer service to all customers, ensuring their needs are met and their questions are answered promptly
- Maintain a clean and organized store environment to create a positive shopping experience for customers
Education
Some college - undefined
Grand View University
Des Moines05.2020
High School Diploma - undefined
Lincoln High School
Des Moines05.2017
Skills
- Relationship Building
- Team Management
- Customer Service
- Coaching
- Performance Evaluation
- Leadership
- Client Retention
- Strategic Planning
- Client Acquisition
- Sales Strategy
- Negotiation
- Marketing
- Exceptional Results
- Sales Growth
- Motivates Team Members
- Upselling and Cross-selling
- Sales Closing
- Prospecting
- Cold Calling
- Presentation Skills
- Time Management
- Problem Solving
- Salesmanship
- Communication
- Networking
- Teamwork
- Referrals
- Customer Satisfaction
- Athlete Recruitment
- Sales Performance
- Sales Consultant Experience
- Customer Loyalty
- Sales Promotions
- Sales Training
- Team Culture
- Upselling Techniques
- Lead Generation
- Product Knowledge
- Sales Closing Techniques
- Time Optimization
- Effective Communication
- Networking Skills
- Team management
- Training and coaching
- Recruiting
- Motivational leadership style
- Training exercises
- Player evaluation
- Offensive and defensive strategy
- Motivational skills
- Team bonding
- Training methods
- Strategic planning
- Coaching meetings
- Physical and endurance training
- Staff development
- Motivational leadership
- Athlete safety
- Performance analysis
- Team motivation
- Team budgeting
- Sports psychology
- Verbal and written communication
- Recruitment
- Community engagement
- Proficient in software
- Equipment management
Certification
Ford Sales Certification at Ford
Timeline
Finance Manager
Okoboji Motor Company
03.2024 - 03.2025
Sales Consultant
Ken Garff
04.2022 - 10.2023
Barista
Starbucks
08.2018 - 10.2021
Ship Store Associate
Mau Marine
05.2017 - 09.2018
Head Coach
Ohana Volleyball Club
11.2016 - Current
Some college - undefined
Grand View University
High School Diploma - undefined
Lincoln High School
Sales Associate
Okoboji Motor Company
2023 - 10.2025
Sales Associate
Coleman Automotive Group
2025 - 03.2025
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