Brooklyn Allred

• Tracked progress, frequently checking in with struggling students and identifying root causes of problems.
• Trained new cashiers on register operations and customer service standards.
• Greeted customers entering and responded promptly to customer needs.
• Contact: Nicholas LaRoche (nlaroche@fmcicesports.com)
• Contact: Katie Bedard (kbedard@fmcicesports.com)

• Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.

• Assisted in training new lifeguards on procedures and emergency protocols.
• Enforced facility rules consistently, promoting a safe swimming environment for all guests.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Developed and implemented comprehensive water safety lesson plans for diverse age groups.
• Contact: Andrew Hawkins (Andrew.Hawkins@mass.gov)

School-to-Career program

• Contact: Kellie O’Brien (kobrien@awrsd.org)
• Contact: Brian Cote (bcote@awrsd.org)

• Executed daily operational tasks, contributing to efficient lifeguard shifts and schedules.
• Contact: Timothy Culkeen (Culkeen@mass.gov)