Brooklyn Beebe
Issue ,United States
Summary
Polished and professional Boutique Manager with proven skills in driving substantial sales. Offers demonstrated expertise in segment sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation.
Overview
5
5
years of professional experience
Work History
Clothing Boutique Manager
Centerpiece Boutique
07.2022 - Current
- Clothing Boutique Manager at Centerpiece Boutique, adept at transforming operational challenges into growth opportunities
- Enhance customer satisfaction and store revenue by implementing innovative strategies such as dynamic pricing and optimized product placement
- Leveraging skills in leadership, time management, and problem-solving to drive continuous improvement and efficiency in retail management.
- Create comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Coordinate special events to promote the boutique''s brand, driving foot traffic and generating media coverage.
- Increase sales through effective visual merchandising and creative window displays.
- Enhance customer satisfaction by providing personalized styling advice and product recommendations.
- Resolve customer complaints with professionalism, ensuring a positive shopping experience for all guests.
- Create an engaging social media presence for the boutique, attracting new clientele via targeted marketing campaigns.
- Collaborate with buyers to select seasonal inventory aligned with current fashion trends and customer preferences.
- Track store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Interact well with customers to build connections and nurture relationships.
Server
Carolina Ale House- LM Hospitality
03.2022 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Tanning Salon Key Holder
Ultra Tanning Center
01.2022 - 04.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Private Nanny
Moore Family
07.2020 - 08.2021
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Built positive and nurturing environments to support child social and emotional growth.
Cashier and Server
Ledo's Pizza
07.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associates Degree - Communication Studies
College of Southern Maryland
La Plata, MD05.2024
High school diploma -
La Plata High School
La Plata, MD06.2021
Skills
- Creativity
- Communication
- Time management
- Leadership
- Problem-solving
- Store operations
- Customer Service
Accomplishments
- Rebranded the store layout, significantly enhancing customer flow and satisfaction.
- Streamlined inventory management, reducing waste and increasing efficiency.
- Boosted store revenue by optimizing product placement and customer engagement strategies.
- Implemented a dynamic pricing model, adapting to market trends to maximize profits.
- Enhanced reporting accuracy by overhauling the inventory tracking system.
- Analyzed sales data to forecast trends and adjust stock levels.
Roles And Responsibilities
- Directing staff training and development
- Authoritatively enforcing store policies
- Achieving consistent positive customer feedback
- Identifying and solving operational bottlenecks
- Contributing to the boutique's reputation
Timeline
Clothing Boutique Manager
Centerpiece Boutique
07.2022 - Current
Server
Carolina Ale House- LM Hospitality
03.2022 - 05.2022
Tanning Salon Key Holder
Ultra Tanning Center
01.2022 - 04.2022
Private Nanny
Moore Family
07.2020 - 08.2021
Cashier and Server
Ledo's Pizza
07.2019 - 08.2021
Associates Degree - Communication Studies
College of Southern Maryland
High school diploma -
La Plata High School
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