Brooklyn Branum
Prairieville,LA
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in digital marketing and psychology to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
7
7
years of professional experience
Work History
Sever
French Market Bistro
Baton Rouge , LA
01.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Single-handedly took care of 40 person private event and ensured success and customer satisfaction.
- Fostered relationships with customers that resulted in many request tables.
Marketing Manager
Cake That Bakery
Prairieville , LA
12.2023 - Current
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Designed and edited promotional publications.
- Used editing and graphic design tools to create content and visuals for social channels.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
- Increased social media following by 8.6% and engagement by 15.4% in three months.
Salesperson/Bartender
Sullivan's Steakhouse
Baton Rouge , LA
05.2021 - 01.2024
- Fostered relationships with customers to expand customer base and retain business.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Worked in a challenging, fast-paced environment where thinking quickly is required.
- Captained 80 person private events to ensure success and guest satisfaction
Shift Manager/Key Holder
Starbucks
Gonzales , LA
10.2017 - 05.2021
- Managed cash, inventory and stock levels in coordination with purchasing and receiving department.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Trained new employees in various job positions.
Education
Bachelor of Science - Marketing (Digital Marketing Concentration)
Louisiana State University And A&M College
Baton Rouge, LA05-2024
Associate of Arts - Liberal Arts And General Studies
River Parishes Community College
Sorrento, LA05.2019
High School Diploma -
East Ascension High School
Gonzales, LA05.2019
Skills
- Adobe Photoshop
- Microsoft Office
- Meta
- Project Management
- Staff Training
- Team Leadership
- Problem Resolution
- Work Planning and Prioritization
- Asset Optimization
- Relationship building and management
Timeline
Sever
French Market Bistro
01.2024 - Current
Marketing Manager
Cake That Bakery
12.2023 - Current
Salesperson/Bartender
Sullivan's Steakhouse
05.2021 - 01.2024
Shift Manager/Key Holder
Starbucks
10.2017 - 05.2021
Bachelor of Science - Marketing (Digital Marketing Concentration)
Louisiana State University And A&M College
Associate of Arts - Liberal Arts And General Studies
River Parishes Community College
High School Diploma -
East Ascension High School
Similar Profiles
Connor GillespieConnor Gillespie
Server at Morels French Steakhouse & BistroServer at Morels French Steakhouse & Bistro
Cornelius MurryCornelius Murry
Sous Chef at Aixois French BistroSous Chef at Aixois French Bistro
Christen TateChristen Tate
Manager at French Market ExpressManager at French Market Express