Brooklyn Capps
Spring,TX
Summary
Safety-oriented individual well-trained to follow emergency protocols and give cohesive, clear directions to patrons. Firm yet gentle enforcer of rules and known for quickly addressing issues. Demonstrated skills in lifesaving measures, safety and water rescue. Also a profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
4
4
years of professional experience
Work History
Lifeguard
Southwest Pool Management
Spring, TX
05.2021 - Current
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Hostess
Uncle Julios
Spring, TX
10.2021 - 03.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Sales Associate
American Eagle Outfitters, Inc
The Woodlands, TX
12.2021 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Lifeguard
Aquatic Managment Of Houston
Spring, TX
05.2018 - 09.2020
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
Associate of Science - Psychology
Lonestar College System
Houston, TX05.2024
High School Diploma -
Klein Oak High School
Spring, TX05.2022
Skills
- Maintenance Skills
- Confidence Building
- Level Optimization
- Climbing Safety
Timeline
Sales Associate
American Eagle Outfitters, Inc
12.2021 - 06.2021
Hostess
Uncle Julios
10.2021 - 03.2022
Lifeguard
Southwest Pool Management
05.2021 - Current
Lifeguard
Aquatic Managment Of Houston
05.2018 - 09.2020
Associate of Science - Psychology
Lonestar College System
High School Diploma -
Klein Oak High School
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