Brooklyn Chapman
Prairie Grove,AR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing High School student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl Cookies
10.2022 - 06.2024
- Finished baked goods with glazes, icings and other toppings.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Inspected all bakery products and removed any found to possess defects.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Designed appealing product displays to maintain unique presentation.
- Met with customers to discuss needed bakery items and take orders.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Organized store by returning merchandise to proper areas and restocked displays.
- Set ovens to appropriate temperatures to pre-heat.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Arkansas Virtual Academy
North Little Rock, AR05.2025
Skills
- Kitchen Safety
- Weights and Measures
- Food Trend Knowledge
- Opening and Closing Duties
- Solid Problem Solver
- Sanitation and Cleanliness
- Icing Preparation
- Inventory Maintenance
- Quality Evaluation
- Attention to Detail
- Glaze, Icing and Topping Application
- Oven Operation
- Expiration Monitoring
- Team Player
- Customer Service
- Active listener
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
References
Kayla Roof - (Email: al.daphne@crumbl.com)
Michelle Hyler - (1-479-263-8503)
Amanda Rochier - (1-479-966-5491)
Timeline
Baker
Crumbl Cookies
10.2022 - 06.2024
High School Diploma -
Arkansas Virtual Academy
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