Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Cherry

Brighton,MI

Summary

Dynamic professional with a proven track record at Livingston Contracting, excelling in administrative support and exceptional customer service. Mastered time management and verbal communication, enhancing office efficiency and client satisfaction. Demonstrated strong work ethic and problem-solving skills, significantly improving customer relations and operational workflows.

Overview

2
2
years of professional experience

Work History

Office Administrator

Livingston Contracting
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Server

Leo's Coney Island
03.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Sales Associate

The Simply Cherry Collection
03.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Brighton High School
Brighton
06-2025

Skills

  • Time management
  • Administrative support
  • File organization
  • Verbal communication
  • Document management
  • Mail handling
  • Telephone reception
  • Scheduling appointments
  • Word processing
  • Exceptional customer service
  • Strong work ethic

Timeline

Server

Leo's Coney Island
03.2024 - 09.2024

Office Administrator

Livingston Contracting
01.2024 - Current

Sales Associate

The Simply Cherry Collection
03.2023 - 12.2023

High School Diploma -

Brighton High School
Brooklyn Cherry