Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Records Technician
North East Florida State Hospital
03.2023 - Current
Maintained files and retrieved information from computer and manual filing systems.
Assisted customers by answering routine administrative questions and resolving problems.
Entered data and prepared documents, spreadsheets, reports and other materials.
Researched, gathered and provided records information in response to requests submitted by phone and fax.
Scanned, saved and organized hard copy and digital documents in computerized file library.
Performed basic troubleshooting and maintenance for microfilming, scanning and other office equipment.
Managed incoming and outgoing mail, parcels and other correspondence by shipping, sorting and distributing.
Updated indexes and file data for legal and official documents.
Reviewed and processed requests for information under Freedom of Information Act or Privacy Act.
Retrieved, sorted, copied and filed all documents and paperwork.
Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
Strictly adhered to confidentiality dictations to safeguard information.
Created or updated records with new files or information.
Evaluated reports and documents for discrepancies and inaccurate information.
Home Health Care Provider
All Ways Caring Homecare
10.2022 - 02.2023
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Prepared meals and snacks to meet individual nutritional requirements.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Educated patients and families about recommended procedures and care options.
Direct Care Professional
Crownview psychiatric
10.2021 - 07.2022
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Planned optimal meals based on established nutritional plans.
Followed care plan and directions to administer medications.
Maintained clean and well-organized environment for client happiness and safety.
Accompanied or transported clients to appointments, errands and social activities.
Monitored client's well-being, safety and comfort under physician direction.
Assisted individuals in learning and developing new skills.
Education
Certificate - Emergency Medical Technician
The Institute of HealthCare
Oceanside, CA
10.2021
High School Diploma -
West Nassau County High School
Callahan, FL
05.2015
Skills
Attention to Detail
Ability to understand and apply applicable rules, regulations, policies and procedures relating to management analysis practices
Office Health Records Preparation
Interpersonal Communication
Ability to plan, organize and coordinate work assignments
Word Processing Software
Ability to communicate effectively
Appointment Scheduling
Knowledge of basic management principles and practices
Verbal and Written Communication
Ability to communicate effectively
Time Management
Knowledge of the methods of data collection and analysis
Data Entry
Staff Development
Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of management practices
Computerized Indexing Systems
Ability to organize data into logical format for presentation in reports, documents and other written materials
Paperwork Processing
Microsoft Excel
Timeline
Records Technician
North East Florida State Hospital
03.2023 - Current
Home Health Care Provider
All Ways Caring Homecare
10.2022 - 02.2023
Direct Care Professional
Crownview psychiatric
10.2021 - 07.2022
Certificate - Emergency Medical Technician
The Institute of HealthCare
High School Diploma -
West Nassau County High School
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