Hi, I’m
Brooklyn Epperson
Selma,AL
Summary
Dynamic professional with extensive experience in customer service and inventory management at Dollar General. Proven track record in enhancing sales through effective visual merchandising and staff training. Adept at conflict resolution and team leadership, consistently delivering exceptional shopping experiences while maintaining operational efficiency.
Overview
6
years of professional experience
Work History
Dollar General
Assistant Manager
08.2025 - 10.2025
Job overview
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by organizing stock and conducting regular audits.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Trained new team members on company policies and effective customer service techniques.
McDonald's
Cashier
05.2024 - 10.2024
Job overview
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Adapted quickly to new procedures and technology updates in store systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Dollar Tree
Assistant Manager
10.2023 - 04.2024
Job overview
- Resolved customer inquiries and complaints effectively, maintaining a positive shopping experience.
- Monitored store cleanliness and organization, adhering to safety standards and policies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Burlington
Marketing Manager
04.2020 - 12.2020
Job overview
- Developed and executed marketing campaigns to enhance brand visibility and engagement.
- Analyzed market trends and customer insights to inform strategic marketing decisions.
- Collaborated with cross-functional teams to ensure alignment on marketing initiatives.
- Managed social media accounts, increasing audience interaction through targeted content strategies.
McDonald's
Cashier
05.2019 - 02.2020
Job overview
- Processed customer transactions efficiently at point of sale.
- Assisted in maintaining cleanliness and organization of work area.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Learned menu items and promotions to enhance customer experience.
- Collaborated with team members to streamline workflow during peak hours.
- Handled cash register operations accurately, reducing discrepancies.
- Supported training of new staff on cash handling and service protocols.
Education
Maranatha Christian Academy Selma, AL
High School Diploma
Ultimate Medical AcademyClearwater, FL
01-2026
Skills
- Customer service
- Inventory management
- Cash handling
- Visual merchandising
- Staff training
- Sales support
- Transaction processing
- Conflict resolution
- Store organization
- Team leadership
Timeline
Assistant Manager
Dollar General
08.2025 - 10.2025
Cashier
McDonald's
05.2024 - 10.2024
Assistant Manager
Dollar Tree
10.2023 - 04.2024
Marketing Manager
Burlington
04.2020 - 12.2020
Cashier
McDonald's
05.2019 - 02.2020
Maranatha Christian Academy
High School Diploma