Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Activity Aide
Pavilion of Ottawa
Ottawa, IL
08.2024 - Current
Collaborated with other staff members to ensure that the needs of all participants are met.
Developed creative ways to engage residents who had difficulty focusing on specific tasks.
Helped residents participate in activities with basic and advanced mobility support.
Assisted with planning and implementing activities for elderly residents, including art classes, music therapy, and physical exercise.
Conducted assessments of resident's abilities to participate in various activities and developed individualized plans accordingly.
Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Supported positive socialization within groups and activities to promote respect among participants.
Carefully detailed rules for how to play games so everyone in attendance could participate.
Helped residents find meaningful hobbies which could be pursued at their own pace.
Ensured that all participants were safe during recreational activities by monitoring their behavior and responding quickly to any medical emergencies.
Private Nanny
Mrs. Enck
Big Rock , IL
09.2023 - 03.2024
Provided positive reinforcement through rewards systems for good behavior.
Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Administered basic first aid techniques when needed while monitoring health conditions closely.
Engaged with children on individual basis to build positive, trusting relationships.
Facilitated safe, caring and warm environment for children to stimulate development.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Led hands-on activities consistent with child's interests and skills.
Met with parents to reflect on and plan for children's activities and development.
Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
Regulated children's schedules to balance rest, learning and play.