Brooklyn Gagnon
Muskegon,MI
Summary
Dynamic professional with extensive experience in project management and customer service, notably as a Paraprofessional at Reeths-Puffer Schools. Proven ability to enhance operational efficiency through meticulous attention to detail and effective communication. Skilled in paint application techniques and problem-solving, delivering high-quality results that exceed client expectations.
Overview
9
9
years of professional experience
Work History
House Painter
Self-employeed
09.2022 - Current
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Improved overall project efficiency by ensuring proper surface preparation and timely application of paint.
- Communicated effectively with clients regarding project specifications, timelines, and budget constraints to ensure mutual understanding and satisfaction throughout the entire process.
- Managed inventory of paint supplies and equipment to maintain optimal work efficiency while minimizing costs related to material overstock or shortages.
Paraprofessional
Reeths-Puffer Schools
01.2021 - 12.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Construction Worker
Self-employeed
01.2019 - 01.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 01.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Sales Associate
Party City
01.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree -
Muskegon Community College
Muskegon, MI01-2019
High School Diploma -
Fruitport High School
Fruitport Mi01-2017
Skills
- Attention to detail
- Social media marketing
- Bookkeeping
- Project management
- Customer service
- Scheduling
- Brush and roller skills
- Paint application techniques
- Drywall repair
- Problem-solving skills
Timeline
House Painter
Self-employeed
09.2022 - Current
Paraprofessional
Reeths-Puffer Schools
01.2021 - 12.2021
Construction Worker
Self-employeed
01.2019 - 01.2021
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 01.2019
Sales Associate
Party City
01.2016 - 01.2017
No Degree -
Muskegon Community College
High School Diploma -
Fruitport High School
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