Brooklyn Gainey
Corinne,UT
Summary
Dynamic Office Manager with proven expertise at Classic Remodeling and Construction, excelling in contract negotiation and customer relations. Skilled in office administration and team collaboration, I successfully implemented strategies that enhanced service quality and streamlined operations, ensuring accuracy in accounts and fostering a positive work environment. I am a dedicated and hard-working individual. I have a passion for helping people. I am currently attending Weber State to get my associate in health science degree and become a sonographer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Classic Remodeling and Construction
Harrisville, UT
07.2023 - Current
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Reviewed completed work to verify consistency, quality, and conformance.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed office budget to handle inventory, postage and vendor services.
- Maintained filing system for records, correspondence and other documents.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Developed effective communication strategies between departments within the organization.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented strategies for providing excellent customer service experience.
- Audited customer account information to identify issues and develop solutions.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Server and Manager
IHOP
Layton, Utah
05.2022 - 01.2023
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Stayed informed about daily specials, new menu items, promotions.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Assisted staff by serving food and beverages or bussing tables.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Created detailed reports on weekly and monthly revenues and expenses.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Online Grocery Associate
Walmart
Perry, UT
08.2021 - 03.2022
- Adhered to health and safety regulations, maintaining a safe shopping environment.
- Recommended, selected and located merchandise based on customer desires.
- Inventoried stock on a regular basis to ensure adequate supply levels at all times.
- Handled grocery placement in customer cars efficiently and securely.
- Maintained high standards by carefully selecting fresh groceries.
Crew Member
Arbys Resturant
North Ogden, UT
12.2020 - 07.2021
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained an organized work area to ensure efficient operations.
- Packed fast food products in approved containers, cups, and bags.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food quickly for positive guest experiences.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Education
Associate of Science - Sonography
Weber State University
Ogden, UT04-2026
High School Diploma -
Weber High School
Pleasant View, UT05-2024
Skills
- Attention to detail
- Team collaboration
- Office administration
- Time management
- Effective communication
- Customer service
- Bookkeeping
- Employee supervision
- Staff training
- Medical terminology
- Customer relations
- Data entry
Languages
Spanish
Elementary
Certification
- Food Handlers Permit
- Currently working towards either my MA or CNA
Accomplishments
- I have always been an honor roll student and take pride in my grades and gpa
Affiliations
- Reading
- Drawings/Sketching
- Watching WWE
- Writing
- Riding Dirtbikes
- Working on Cars
- Spending time with my Fiance and our fur babies
References
References available upon request.
Timeline
Office Manager
Classic Remodeling and Construction
07.2023 - Current
Server and Manager
IHOP
05.2022 - 01.2023
Online Grocery Associate
Walmart
08.2021 - 03.2022
Crew Member
Arbys Resturant
12.2020 - 07.2021
Associate of Science - Sonography
Weber State University
High School Diploma -
Weber High School
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