Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Barista
Coffee On Main
08.2022 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Receptionist/Cleaner
The Door Company
07.2018 - Current
The Door Company is my family's business.
Here, I answer phone calls and clean up the office and the shop.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors a positive first impression.
Barista Manager
The Human Bean
08.2019 - 08.2022
At The Human Bean, I made and served drinks and food.
Sanitized the store consistently and helped customers with their needs daily.
Served customers quickly and efficiently and created strategies to prevent delays.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
Associate of Science - Nursing
Western Nevada College
Carson City, NV
05.2025
Douglas High School
Minden, Nevada
06.2021
Skills
Ready to learn
Hardworking
Friendly and outgoing
Attention to detail
Dedicated
Team player
Easy to work with
Personal Information
Age: 18
Awards
Molly Youth Award - I have won this award 6 years in a row. It is an award given out to athletes in the Carson Valley who excel in community service and academics.
All State Academic Team - For the 2019-2020 basketball season I was given this award as someone who had great grades while playing a varsity sport.
Community Service
Carson Valley Middle School Basketball, Coach, FRESHMAN YEAR, 50