Brooklyn Griffith
Cedar Falls
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized area. Reliable team player and adaptable to changing needs, showcasing skills in teamwork and customer interaction.
Overview
4
4
years of professional experience
Work History
Server and Bartender
Thrive Restaurant Group
09.2024 - Current
- Trained new servers on menu items, service standards, and company policies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adapted quickly to changing demands during peak hours, maintaining professionalism under pressure.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Barista
Scooters Coffee Shop
11.2021 - 07.2024
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Adapted quickly to changing menu items and seasonal offerings to meet customer demands.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor's of Science in Nursing - Nursing
University of Northern Iowa
Cedar Falls, IA12-2027
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Service prioritization
- Team collaboration
- Food safety practices
- Strong multitasking
- Time management
- Attention to detail
Timeline
Server and Bartender
Thrive Restaurant Group
09.2024 - Current
Barista
Scooters Coffee Shop
11.2021 - 07.2024
Bachelor's of Science in Nursing - Nursing
University of Northern Iowa